Samena Lwf

Tour name: 10D7N NORTHERN LIGHTS OF ICELAND Travel date:18DEC2019 - 27DEC2019 Tour manager: Kenneth Ng Had a great time in Iceland, even though we did not get to see the northern lights this time round. Kenneth was amazing at coordinating and provided information in a timely manner in order to better facilitate our daily schedule. He was very patient and always ready to help anyone in need as well - especially when we had to walk on ice to get to our destinations, he constantly made sure that everyone was safe. The Iceland tour was great, we got to visit many different places and looked at different sights with different experiences.

Koh Chon Tong

My wife, son Ethan and I have just joined the Iceland tour organised by EU holidays. The manager for this tour was Kenneth, he is a kind and very professional tour guide in this tour. We enjoyed blue lagoon, secret lagoon and also joined the spa with -5C degree cold weather. Water was about 38/39C. There were also interesting scenery like diamond beach and Glacier tunnel etc....all 26 of us are happy with his service. In the coach he also provides hot ginger water and biscuit etc.. all of us happy with his professional service and would recommend our friend to join EU holidays for your. Thanks CT

Maureen Koh

We appreciate our manager Kenneth giving us hot milo and ginger tea in the cold glacier weather. Kenneth is roffectioner and caring helpful 

Ling At

We had wonderful experience traveling with Kenneth EU Holidays for 10D7N Northern Light of Iceland. Unfortunately no aurora light were seen but magnificent view of Icalamd Landscape n Falls.. a flat land with lots of surprises. I will visit again Iceland for the miss of Aurora.

Vinna Cen

Tour : 10D7N Northern Lights of Iceland. Date : 17 - 26 Oct 2019 Tour Manager : Samuel Lee We enjoyed this trip very much as the tour manager Samuel Lee, he is very lifely and very responsible tour guide. He is the best tour guide I've ever met. Hope Samuel Lee will be our tour manager again for our next trip. We will definitely join EU again for our next trip. Thanks EU and Samuel Lee.

Wee Chee Teng

This is the first time i joined EU holiday and definitely not my last. I must compliment your company for having such an experienced and excellent tour manager.What Rocardo delivered was far exceeded my expectation. Because of him we warmed up to each other real fast and touring around like a big family. He is knowledgable and love to share what he knows down to how to tie our winter scaves to keep ourselves warm. He was sincere, caring, unpretentious n very passionate abt his job. He made sure we are comfortable and dressed up warmly and appropriately before we depart to each destination. He was very observant and knew each of his customers well. I have read much abt the Icelandic horses n expressed my wish to see one as this was not included in our itinerary, what a pleasant surprise when i found myself in a farm next thanks to Ricardo's arrangement. I m really grateful and appreciate his effort. He was also very obliging and patience in helping us taking many beautiful photographs.What i enjoyed most was his hillarious jokes! My hats off to him! We laughted non-stop through out our journey!A good tour manager does make a lot of difference in one's trip. Please convey my sincere thanks to Ricardo for giving us such a good memory in our trip to Iceland.

Kimberley Lim

My first time joining EU.Ricardo is a very experienced tour guide. He’s different from the rest ofhe tour guides that I’ve met. His unorthodox ways breaks ice between awkward and unfamiliar people fast enough for them to become family within days. His hilarious , dramatic and explosive expressions made our stomach cramped with laughters. � ���Yet, he’s a very detailed man. He make sure we are all dressed appropriately and warm enough for our activities. He will go to each and everyone of us and check from heads to toes. He carries lots of heat pad to make sure we don’t get cold. He also ensure our hands are well moisturized by going round and round with hand creams.... (the list goes on)...He’s informative and enthusiastic about his work. He learned on e job and raised questions to the local guides. He passed strong messages about saving the earth. �Ricardo takes beautiful photos. He’s ever so obliging and eager to take photos for us. He even taught us how to pose. He will stand by the cliff or lie on the freezing ice just to capture a perfect angle. �Thanks for such a memorable and entertained trip. This is my BEST guided tour ever... � We will definitely want to join his tour the next time.

Ermin D M Siow

It was my first time joining EU for a vacation , together with my wife, my eldest son and daugther in law and my in laws ,too. I am quite a seasoned traveller and have been joining tours travelling. Europe is quite familiar but Iceland is a brand new destination.From the first day departure at the airport ，meeting Ricky for the first time , didn't think too much of him but just another tour guide. My perception of him changed thoroughly as the tour proceeded and I must say I am impressed and enjoyed his way of handling the whole tour. He was very professional, doing all the right things at the right times. He kept us informed of the daily programs, departure time and briefed us before hand what to expect and be prepared accordingly. He will joked and tell interesting stories during long bus ride to keep us entertained and not bored . His little gestures of giving out tidbits and poKing funsat some of the tour members making us feeling thoroughly at ease and in joyful moods.The weather was excellent though freezing cold and we were very lucky to be able to see the northern lights in our first night outing !Throughout the tour ，Ricky has been most helpful to help to take pictures for all of us. He was most obliging and will help everyone who needed pictures taken, in freezing cold weather, this was most welcome and I am sure most of us really appreciated.The whole tour was almost incident free and went on smoothly , and once again , I would like to thank Ricky for a job well done , cheers !