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Testimonials

Testimonials




Had a wonderful experience at mount titlies(Switzerland) and the whole Europe tour. Well planned arrangement done by the tour manager Michael Yap. Looking forward for more holidays with EU.


Mageswari Kalai Selvan

  • Tour: 08ECERPS09/18EK
  • Tour Manager: MICHAEL YAP
  • Date: 08/08/2018 - 23/08/2018

We had a great adventure with my husband on a 16-day premium tour package we had with EU! We have visited 4 countries in Europe plus 3-day bonus travel in Dubai. From itinerary made by EU down to the hotels booked for us were all Superb!! Most of all, we highly commend Mr Michael Yap, our tour manager who is super enthusiastic, patient and very reliable person who guided us and took care of us during our journey! it's our first time and all our expectations were exceedingly met! Great job Mr Michael and all the best to EU! Looking forward to many travels with you with my family and friends 


Laarni Gulles Castillo

  • Tour: 08ECERPS09/18EK
  • Tour Manager: MICHAEL YAP
  • Date: 08/08/2018 - 23/08/2018

My parents had a great experience with EU holiday for their Europe trip with tour guide Michel Yap.


Barry Toa

  • Tour: 08ECERPS09/18EK
  • Tour Manager: MICHAEL YAP
  • Date: 08/08/2018 - 23/08/2018

Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 9th-24th Aug 2018Tour Manager: Michael YapWe initially wanted to take another package from other agency but their group was not form. My friend’s and wife decide to try out EU holiday the counter staff is a very nice lady who answered all our questions genuinely and honestly, recommending us this package.After much hesitation, we decided to go with them. Even though we are the last 4 person to join the trip, EU still gave us an awesome discount.Along the trip Michael shared lots of tips, experience from other of his trip , what is worth and what’s not worth to buy.We felt safe to be with him, he is just like our friend a very nice and friendly person unlike other agencies that we have tried before.He was constantly looking out for us and especially always reminding us to “take note of all our belongings” Taken into consideration Europe is full of pickpockets.An experience me and my wife will never forget a big thank you for the unforgettable Europe trip.Michael Yap is a HIGHLY recommended tour manager. 


Vincent Cheng

  • Tour: 08ECERPS09/18EK
  • Tour Manager: MICHAEL YAP
  • Date: 08/08/2018 - 23/08/2018

Tour: 13D10N Italy , Switzerland & Paris + 2N DubaiDate: 5th-18th July 2018Tour Manager: Jia FuMy cousin & I picked EU holidays, as the price was much more reasonable than other travel agents that we saw n the iteniary was “packed” with activities.What made the trip extraordinary and stand-out from our other package tours, was our tour manager, Mr Jia Fu. He was compassionate & always had a look out for all the passengers. He was well- organized, friendly and humorous. His utmost priority was our safety.... day in day out, he kept reinforcing and reminding us on the safety aspect. With Jia Fu around, we felt safe. Apart from that, many times he went an extra mile, by providing us the best experience, which is not included in the itinerary. He even worked past his working hours to provide us the best we can get...He made the coach rides informative by sharing about the places of interest history and fun by playing games & singing songs (Boy, does he have a good voice)He also checked on my cousin frequently when she unwell and provided medicine...So we have decided that when we travel on package tours with EU, it has to be with Jia Fu & only Jia Fu...Kudos Jia Fu!!


Neela Kan

  • Tour: 07ECERPS05/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/07/2018 - 19/07/2018

Tour Date: 9/8Tour: 13 days Italy Switzerland France with 2 night's DubaiTour Manager: Michael YapI would like to commend Michael for his professionalism and total dedication which was exemplified all throughout our trip. He displayed a very thorough knowlege of the various places our tour group visited and provided very clear introductions.Through his constant cautioning of us to take care of our personal belongings none of us lost our personal belongings.He is a true ambassador of EU in that he embodies the qualities that all tour managers should have and is passionate about his profession. Please do not hesitate to contact me at 84995316 if you need further clarification.Best regards, Hui Chau


Hui Chau

  • Tour: 08ECERPS09/18EK
  • Tour Manager: MICHAEL YAP
  • Date: 08/08/2018 - 23/08/2018

Tour: 11D Europe highlights + 2N in Dubai Tour date: 4th July 2018 (for 2 weeks)Tour manager: Ms. Hui QingMy husband and I finally had the opportunity to go to Europe. We had an amazing time together. Ms. Hui Qing was very helpful and kind in all ways through out the trip. We really appreciate all her hard work and in making this trip a memorable one for us. Thank you once again and till we meet again. Ps: love the part when she always echo; eu, eu, eu 


Anderina Anuradha

  • Tour: 07ECCHLA04/18EK
  • Tour Manager: NG HUAY CHENG
  • Date: 03/07/2018 - 16/07/2018

Tour:11D Europe Highlight + 2N in Dubai Tour Manager:Chris Teo It has been a while since I completed the tour but I think it’s never too late to express my love and satisfaction towards my first Europe experience with EU Holidays!As a novice tour leader in Sarawak, I was impressed by the profound knowledge and marvellous leading experience possessed by Chris. I remember Chris once injured during the journey when our coach had an emergency brake to avoid bumping with a motorist, I witnessed how he endured his pain and continued his job without groaning, he even calmed us to relieve our worrisome. Chris also displayed his professionalism and humorous character throughout the trip, he is indeed a role model to me in my career. Thanks to EU Holidays for this wonderful trip arrangement and I will definitely recommend to my clients.


Charlotte Daphne Yong

  • Tour: 05ECCHLA27/18EK
  • Tour Manager: CHRIS TEO
  • Date: 26/05/2018 - 08/06/2018

12d Adventure to Balkans Tour Manager : Harmony GohEnjoyable sightseeing, good food getting to taste local specialties, hotels fairly good except in Bologna which was not good. Harmony is efficient, accommodating, 


Pearl Yap

  • Tour: 05EEBALS30/18EK
  • Tour Manager: HARMONY GOH
  • Date: 29/05/2018 - 10/06/2018

Tour: 13N10D Italy, Switzerland & France, 2N DubaiDate: 5th - 18th July 2018Tour Manager: Jia FuMy family and I were very satisfied with the tour. EU Holidays have provided us an invaluable opportunity to witness the archaic beauty of Italy, the truly unbelievable sightings in Switzerland and the magnifence of France.We'd also like to specially compliment our tour manager, Jia Fu. Even though Jia Fu was taught the history and knowledge of those monuments, Jia Fu showed relentless passion and an undying spirit in imparting those knowledge to us. Throughout this tour, we spent about 35% of our time in the coach. Personally, I'd expect us passengers to get a good rest on the coach but Jia Fu wouldn't let us ! He'd utilise the time to teach us new things about Europe, things that we really would not know about unless we have been in these countries many times. Jia Fu has worked in this branch for 14 years, so it is even more impressive that he could show the same amount of passion as a fresh tour manager would. Being an experienced tour manager, he was not shy of telling us his experiences and his hobbies whilst in the countries.Jia Fu has also resolved many problems for us during the trip. One of which I'd like to point out is the failure to visit the Eiffel Tower on the National Day of France. To be blatantly honest, I was not very happy about this as I thought the organisation should've known about this even before they advertise the trip. Jia Fu, however, stepped out of his line of duty and successfully arranged for us to go to Trocadéro, a place where we could also see the Eiffel Tower up close. It was a truly gorgeous and excellent view that will forever be etched in my memory.Thank you Jia Fu ! See you again soon 


Sean Joseph Toh

  • Tour: 07ECERPS05/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/07/2018 - 19/07/2018

Tour: 11D Europe Highlight + 2N In DubaiDate: 27/05/18 - 08/06/18Tour Manager: Chris TeoI have been dreaming of visiting Europe for sometime but couldn't find a suitable package and a satisfying itinerary.It just happened that my daughter came across EU Holidays;after reading the details of the tour package we decided to sign for it.Throughout the tour, I really enjoyed it very much thanks to our tour manager,Chris Teo,who is indeed a nice guy,jovial and funny. He also likes to joke and tell interesting stories so that our whole journey was not boring.The flexibility and efficient management of time by Chris Teo made our holiday more enjoyable and successful in covering all the sightseeing of the itinerary.All in all,we were happy that we joined EU and won't hesitate to sign for a new tour package again in future.Indeed I would strongly recommend EU Holidays and Chris Teo to accompany you on embarking your next holiday.


Cheng Lim

  • Tour: 05ECCHLA27/18EK
  • Tour Manager: CHRIS TEO
  • Date: 26/05/2018 - 08/06/2018

Tour: 13D10N Italy , Switzerland & Paris + 2N DubaiDate: 5th-18th July 2018Tour Manager: Jia FuOur first family trip together to Europe. It was an exciting and well planned itinerary by EU Holidays which not only allow us to enjoy the nice scenery and experience all the different activities planned, but also to have ample time for shopping.Also not forgetting our caring and entertaining tour manager, Jia Fu who always ensure that our programme runs smoothly and also put in the extra effort to bring us out to see the fireworks in Paris on Bastille day.Thank you EU holidays and Jia Fu for such a memorable and fun trip to Europe!!


May Kan

  • Tour: 07ECERPS05/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/07/2018 - 19/07/2018

Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 5th-19th July 2018Tour Manager: Jia FuThis was the first time my wife and I signed up for a tour group. We initially wanted to take another package. But Dior, the counter staff is a very nice lady who answered all our questions genuinely and honestly, recommending us this package. After much hesitation, we took it. However, the trip turned up to be a memorable experience for everyone! The group was a friendly and fun bunch and the tour guide Jia Fu was such a great person.Along the trip Jia Fu, shared his experiences, tips, Dos and Donts that helped our trip to be much easier and pleasant. He went beyond his job scope, by ensuring everyone was involved in the activities and was constantly looking out for all, in terms of safety and taking care of our respective needs. He was always contactable, approachable and a really fun person around to be with. Even when there had to be a little change due to the Bastilles Day, Jia Fu pre-planned an alternative to ensure that we get to see most of the places of interest and that was nothing short of awesomeness. He took care of us really well.This is an experience my wife and I will never forget. Dior is a very knowledgeable and experienced lady who has good customer service. Jia Fu is a HIGHLY recommended tour guide.I’d definitely recommend EU Holidays for all.


Vijay Ragavan

  • Tour: 07ECERPS05/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/07/2018 - 19/07/2018

Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 5 July 2018 - 19 July 2018Tour Manager: Ong Jia FuHow do I describe such a tour like this… I wished that a time machine exists so that time can be brought back to the duration of the tour. It was an amazing trip because of the people that were present and also a well-planned itinerary. But what is a trip without its manager (for the case of Europe), it wouldn’t have been a success without the manager. I boldly say that this particular trip was a very successful because of my tour manager Jia Fu. I fractured my ankle on the first day in Rome at the Colosseum. One would think that I would not enjoy the trip, but instead i came back smiling and being satisfied.I could have been told to stay on the bus for most of the itinerary for the subsequent days of the tour but Jia Fu was like a shepherd, not leaving any sheep behind (Figuratively speaking). Instead of going through the normal routes which the other would take, he used his years of experience to bring me into the medieval village of Siena using the pathways which are much more manageable for someone like me who is on crutches. This shows how much dedication and care he has for each and every member in the tour. He continued to show he caringness by offering so much help within the trip to get a wheelchair for me. Basically, without a wheelchair, I was almost impossible for me to carry on with the trip as there is so much walking in Europe.After getting a wheelchair, I was still constantly greeted with a smile and not a disappointed face as I was a burden on the tour. His smiles and jokes cheer me up every single day. Not only does he have to pay attention to me cos I was slower, he also pays careful attention to every other member counting and asking if everyone was feeling alright and good. I see what he does everyday cos I was not able to freely roam around myself instead I was often close beside him. He even accompanied me to the hospital the second time in France as the first cast made in Rome was too tight and it was affecting my health.We all know that bus rides can be annoying boring and long. But Jia Fu makes the bus trips enjoyable. If a bus ride was 4 hrs, he could literally go on for 4 hours. The worst kind of trip would be a silent one but our bus rides were filled with laughter, guessing games, history lessons, cultural talks, movies and singing sessions. Also, he is considerate and knows when to stop talking and when to talk, this gave us sufficient sleep and sufficient entertainment on the bus ride. Where else can you find this kind of bus rides? Amazing, job well done.Jia Fu is a strict and punctual tour manager, he doesn’t like repetition and he is a task-oriented person. Jiafu has this very special tone when speaking that one might not agree with at the start, but as time goes by, you feel as if its home cos he is Singaporean and you miss it after a long trip like this. He just makes the atmosphere of the trip feel homely. You could say that this way of handling is ruthless but I beg to differ, Jia Fu has his own way to make thing fun and enjoyable. Join him and you will understand why. He is clear in his instructions and always concerned with the schedule of the trip just to fulfil our demands. He has delivered excellent results on this trip, providing punctual services to the hotel/meals/attractions/well-being. He also goes the extra mile to always give the tour a happy ending whenever there is a cancellation of attractions due to the country’s regulations. Many others may just sit back and relax telling the tour members to settle their own itinerary, Jia Fu was different. Due to his hard work and efforts, we got to see fireworks at 11.30pm on the national day of France. A session that i will never forget.Last but not least, Jia Fu made efforts to bond with every member and he created opportunities for members to bond with one another. It really fostered a good environment in the tour group where everyone was comfortable with one another by the 2nd/3rd day. A good environment promotes a more enjoyable trip.I will definitely look for Jia Fu again for my next group tour. A friendly and homely tour guide that should not be missed.


Jasper Chua

  • Tour: 07ECERPS05/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/07/2018 - 19/07/2018

Tour: 13D10N Italy , Switzerland & Paris + 2N DubaiDate: 5th-18th July 2018Tour Manager: Jia FuMy mum and i decided to join a tour group for our vacation and this was one of the best holiday experience ever. The tour members and our tour leader Jia Fu made the trip memorable and fun. Jia Fu is an extremely caring and attentive leader who takes care of every need and wants. He ensured everything runs smoothly and even made the effort to call the hotel to get the keys ready so that we could go straight to our room after a long day. Additionally, despite being out the whole day, Jia Fu also made extra effort to take us to see the fireworks in Paris as it was their independence day.Other then the exciting itinerary planned, Jia Fu takes the initiative to bond the tour members together and treats us like family. We really enjoyed ourselves with one another and of course the interesting places of interest visited, with ample time given for shopping as well.Thank you Jia Fu and EU holidays for this memorable vacation experience! Will definitely book with EU again for my future travel endeavous.


Karina Jaswani

  • Tour: 07ECERPS05/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/07/2018 - 19/07/2018

Our 1st time Europe Trip this 5 to 16 July 2018 was a “Very Memorable Journey”�Me and my Wife have had a wonderful experienced with a great places of Italy, Switzerland, France and a glimpsed of Germany. Although we weren’t able to join them on the Dubai itinerary because of our Berlin Convention, but, still the vacation was a successful and an amazing one.��Thanks to our fellow Tour members that we were able to build a great camaraderie among each others and became friends along the way.��Last but definitely not the least, Our heartfelt Big Thank you to our Tour Manager: JIA FU for a very well organised and great execution of the trip, his 14th years of experienced in the industry gave him the complete edge in terms of handling the most memorable journey of your life. We are really grateful & fortunate to have him as our Tour Manager. He was amazing, fun, expert on his chosen field, friendly, exciting, accommodating and a very considerate type of person�We highly recommend JIA FU and will definitely look after him in EU Holidays for our next Travel overseas! Cheers Jia Fu!�������


Gilbert A. Urbayan

  • Tour: 07ECERPS05/18EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 04/07/2018 - 19/07/2018

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