A BIG thank you to Mr. Ricky Woo our Tour leader for 15days EU Europe Discovery on 8thOct19. Beyond imagination of him throwing a Birthday Bash for 5 members of the group in one of the dinning restaurant. Everyone was so emotional, celebrating like one big family. Ricky is very friendly and a genuine tour leader who is fun and full of passion for his job, he is more than a tour leader. He has a very vast history knowledge and experience of Europe. Speaking in details with his Singlish 'Ah Mo' slang that give him the X-factor making us connected. I will definitely choose EU Holiday Pte Ltd. for my next holiday trip with the excellent service and the experience I have with Mr Ricky Woo. Happy customer, Victor Wee.
Tour 9D/7N Best of Russia 6/oct - 14/oct 2019 Tour Manager - Russell Tan Over all the tour was good. Our 2nd time with EU after the Balkans last June. We are so impressed with Russell’s performance n service He is careful n helpful n patient too. Well done Russell n all the best
We had an enjoyable 12D9N Adventure to Balkans holiday led by our preferred TM Miss Maybelle Phua . I must commend EU for listening to customers' request for choice of preferred TM and it had proven to be a very wise decision. Maybelle is indeed an excellent TM. EU may not be aware that Maybelle took every opportunity to promote EU tours to the group wherever we brought up a new destination. A good TM enhances the image of the tour company and the quality of the tour programme. In my opinion, she is a valuable asset to any tour company. We absolutely appreciate Maybelle's excellent service. Thank you Maybelle.
Siyau Teck Heng
Just returned a while ago from our 3 weeks' family trip to Central Europe bu EU. The travel covered 10 states, commenced from the evening flight on 8 Oct, and was the longest overseas vacation my family had experienced. It was a great trip and the itinerary was relatively well planned. Our tour leader was Ricky and he was truly thoughtful and most reliable. He even made the some of the long coach rides delightful by his creative games and sharing of interesting stories. Quite a few ladies in our group also celebrated their birthdays happily and we all share their joy, all thanks to Ricky's initiative. Also, when some of the hotel gave some other families in our group issues (namely problems with some of the rooms), Ricky will always stepped in promptly to help and successfully resolve them, including demanding for swapping for new rooms. Well done Ricky! Ricky is certainly an asset to EU Holidays.
Lip Ern Chng
We had the best tour manager in the whole wide world - Whyee. Thank you for taking good care of us and ensuring we are safe and enjoy ourselves. Thank you for sharing your own experiences with us and entertaining us
Tour: 14D Eastern US and Canada tour Departures: 18-31 Oct Tour manager: Andy Yuan Andy is an extremely responsible tour manager with a great sense of humour. He kept us entertained and well prepared throughout the journey. He was also able to engage us with his rich knowledge of the history & culture of the two countries. It was an exceptionally wonderful experience overall and we would recommend our friends and families to go on an EU holiday
Me & my wife had joined the Central Europe trip 15D/12N + 3D/2N Dubai from 8 Oct to 25 Oct 2019. This is consider 17 or 18 days trip. Before we go, many concern about the travelling time from one country to another country on bus. Can we take it,will it be very tired. Out of our surprise no, the itinerary was great. We really have a good time & enjoyable holiday. We want to compliment to our Tour Manager Ricky Woo. Without his planning, caring, responsible, sharing every country history on the bus during travelling to another country. We would not had enjoy & understand more on other country history. Thank EU for Ricky Woo as our Tour Manager. Hope to see Ricky Woo as our Tour Manager for future holiday.
Maybelle Phua is always helpful towards her paxs as well as fellow tour leaders too.
I totally agreed w you both, Sheila n Heng. Maybelle is one of the rare breed of TM and indeed she is one of the best TM I had encountered during my many overseas trips with tour groups. My friends always ask me to go on F n E but I told them w TM like Maybelle you can rest assured that you gonna have a great n enjoyable holiday
Passionate TM one of the best in the industry. Lucky to have her.
I agreed with you 100%... our group (from Friendly travel- Australia )was lucky to be with Maybelle ..one , visited Western Europe ..all described about her ...101% correct , hopefully we can see her in the future ..as well ! (Hopefully..your guys don’t mind !)
We have just returned from our happy 12D/9N Adventiure to Balkans led by our favourite tour manager Maybelle Phua. This is our second trip with her. 8 of us have requested for her to be our tour mgr and so glad that EU had assigned her to our trip. As usual she is so fun and safe to travel with. Maybelle has super management (of crowd) skills, knowledgeable and experienced.. With her, we were well informed of daily activities and timing beforehand thus we were very prepared for each day and everyone in the group was punctual and co-operative. Every activity was timed perfectly with the driver and local guides. It was also like a continuation of history lessons from Maybelle from our previous tour of Eastern Europe. i am not a history person but I can still remember and at least familiar with what she was talking.......hahaha I repeat here - She is cheerful, funny, witty, confident, effective, approachable, well-organised and gave very clear instructions. She is caring and always remind us to look after ourselves. She even brought tcm cream from us who are above 60 as the trip involved a lots of walking hahaha Maybelle always keep the group in high spirit and happy. Even though we were tired we looked forward to the activities the next day as we were excited by the information she gave us. Should we travel with EU again we will still request for Maybelle Phua. Thank you Maybelle. Love from "D" group - Sheila & Heng — with Maybelle Phua.
We joined a 11d8n Turkey tour in Oct 2019. tour leader: wei long local tour guide: Mehmet That's a wonderful trip and we had a great experience. we were impressed with their services and competency of tour leader and local tour guide. Thanks to them, we always got the best view in the hotel. Especially for those with beautiful sea, they purposely arrange an early check-in so that we can enjoy the view. This is all well planned, and we are very grateful especially when we saw someone from other tour company check-in late. what a waste. Food is awesome, the local tour guide brought us to very unique restaurant, not only food is nice but with a very nice view as well. thanks EU Holiday. PS: Buy Carpet and ManuAtelier bag, you will not regret it.
My travel mate and myself had an enjoyable trip to Europe 13 days + 2 nights promotional stay at Dubai (from 10 - 25 Oct' 19) led by tour manager Mr Kevin Cheng. Heard his nickname is "gentle giant" . Kevin is pleasant, diligent, experienced and helpful. He is meticulous, even done up a detailed travel itinerary of the trip for each of us. He organized and coordinated the whole trip very well. Well he may be "Lou Suo" in repeatedly reminding the group to be careful with our belongings and be aware of pickpockets and scams but it is for our own good. His sense of humor (at times) brought laughter and fun to the group. Well done and keep it up! Kevin.
I will recommend my friends/relatives to EU holidays Pte Ltd. I specially thank Jeremiah for giving my family and i an unforgettable 12D9N adventure to the Balkans. Jeremiah's sense of humour, patience and swift responsiveness made us feel at ease despite the long travelling hours. his excellent service and dedication as a tour manager touched our heart. Jeremiah,加油，谢谢你对我们大家的照顾与关心！
Guide Jun Bin for the Balkans tour was excellent Recommend for those who like to go