Tour: 13D10N Highlights of Eastern Europe Travel dates: 10-22 Sep 2019 Tour Manager: Sabestian Mak This was a very enjoyable trip indeed! Our tour manager, Sabestian, was experienced and always showed care and concern to all members of the tour. He shared interesting and amusing stories during the long coach rides to keep us entertained, and even provided useful tips on how to protect ourselves against ‘professional’ pickpockets. He also went out of his way to allow us to capture the beautiful night scenery of Budapest! Over the course of the tour, he demonstrated excellent time management, resulting in a smooth and seamless trip with practically no hiccups. All in all, I would definitely recommend EU Holidays and would certainly go on a tour with them again in the near future

Tour：15d12n EUROPE CENTRAL ＋ Dubai 3days 2 nights （free） Date 03.09.2019-20.09.2019 Tour manager ：Mr Ricky Tiang 我父母第一次去欧洲也是第一次参加新加坡团欧洲游。团友17人和一个旅游经理，从不认识到变成好友（像家人一样啊）。旅游经理 Mr Ricky经验丰富，有话直说，幽默，友善，有责任感。真的很感谢他一路都很照顾团员，特别是团里最年长的（我的二伯母），提醒小心扒手等等。最重要是他好会拍照，拍的每张照片都美美哒。也是他们最难忘的海外中秋节，有灯笼拿，有月饼吃

I would like to compliment our tour manager of Central Europe Trip + 3D2N Free Dubai Trip (03-20 Sep 19), Mr. Ricky Tiang for bringing us an enjoyable and unforgettable journey in Europe! This was the first time my hubby and me joined a tour for holiday, Ricky has provided us a well-planned and guided itineraries throughout the whole journey. Thanks to Ricky for being an awesome photographer for us on top of his funny, cheerful and detailed tour sharing on the trip. He took care of all our concerns and gave us useful recommendations in each countries. Many thanks to Ricky, we had a memorable trip in Europe and I love all the photos taken by him ;)

Tour: 14D10N East USA Tour Mg - Andy Yuan The tour Mg was very humorous and although the bus journey was long and tiring we did not feel it as we were all very entertained by his jokes He also gave us good shopping tips all the time and the group really benefited from the great shopping we had at the outlet Andy took good care of the 23 of us in the group and we all arrived home safely back in Singapore Good Job Andy!!!Stay blessed!!! Emily Tay & William Tan

Tour name: 10D7N Amazing Turkey Travel date: 06SEP2019 - 14SEP2019 Tour manager: Kenneth Ng / Rukiye I would like to especially acknowledge some wonderful people who made this trip very memorable. Our Tour Manager Kenneth Ng was very generous and thoughtful, plying us with delectable snacks every morning, chilli sauce and mooncakes to celebrate the Mid Autumn Festival at the Chinese Restaurant on our final night. When I fell and injured my knee both he and Rukiye were very helpful and kind. Kenneth was always there throughout the rest of the trip to offer his strong hand to help with my luggage and help me up & down the coach. He made a special trip to the pharmacy and gifted me with a much needed knee guard for my swollen knee. Both he & Rukiye kept enquiring about my condition. I would also like to thank very much the restaurant manager of the Best Western Premier at Cappadocia who provided me with ice compresses from the time of my arrival to when we departed from the hotel. At breakfast, he sought me out to tell me that he had already given my guide ice compresses which I could use through the day. He even assured me that even if I needed any more, his staff would provide me with the ice compress even late at night. This injury was distressing for me and an inconvenience to many around me, but I saw the best of their sincere kindness, provision and hospitality. Kenneth also stayed in touch with me when we returned to enquire about my condition, advise me and he promptly sent me an accident report to facilitate my medical claims. He is a very meticulous & careful Tour Manager who would send us a WhatsApp message every night to tell us his room#, our itinerary for the following day, predicted weather conditions and what we needed to prepare or how to dress. Kenneth, Rukiye & our driver Mr Sardik were an excellent team that took us safely to visit all the lovely places and share their knowledge of the rich history of the Byzantine & Ottoman empires, the Turkish economy and culture. Rukiye also shared generously from her knowledge of Islamic philosophy, Greek & Roman mythology and readings of Homer's Iliad & The Odyssey. Mine was not the only medical situation on this trip and Kenneth was very attentive to the needs of that person making accommodations to help also. My husband & I would love to travel with Kenneth again.

It has been a wonderful experience on our recent (Italy/Swiss/France) tour in Sep 2019. Special thanks to our fantastic tour manager, Paul Tee for his well read knowledge and sharing and also doubled up as photographer which totally exceeded expectations! Paul always made it a point to keep us entertained and also ensured our safety throughout the trip. We definitely hope to travel with Paul as our tour manager again! Thanks so much Paul!

I’ve a splendid of 2weeks indulging in Europe/Dubai tour esp with our tour manager Paul (12sept to 27sept)who is so attentive and knowledgeable. Best tour manager ever and a big Thankyou to him.

Sep 27, 2019. I am David Sing Kong Yuen and am posting about my tour experience with Mr Luke Soh, tour manager in my recent 11D8N Great Caucasus tour at 1.30am in Ramada Hotel in Armenia, the last day of my tour. EU's tour managers are a hard-working caring lot in my several tours with EU. I have no complaints about them and I know they encounter complaining and demanding Singaporean travellers all the time. In this tour, I got an exceptional manager in Mr Luke Soh. He is highly energetic and caring as if the group were his family members. He ensures that the slowest walker like me with some knee pain do not get left behind and lost. He sang to us in the coach and succeeded in getting some retirees to sing. Great communicator. Thank you for helping Judy who injured her foot after falling down the cobblestone road in the Mother of Georgia visit. My most memorable incident was when Luke "ordered" the stray dog to sit in front of the group for photography. The dog did not obey him! I attach 4 photos for Luke to inspire him to do better with dog photography and keep up his excellent performance! I bet he will get high ratings from all the 23 travellers in the feedback form as none had complaints about his service. — at Armenian Genocide Museum-Institute

Tour : 12D9N Balkans Tour Departures: 4 - 13 September 2019 Tour manager : Jia Fu This entire tour has been a very enjoyable one, thanks to the amazing efforts put in by our tour manager JiaFu. Throughout the trip, he has shown great work ethic and efficiency. He dealt with our inquiries and needs with professionalism and expertise. In addition, his ability to lighten the atmosphere with jokes and stories was also a highlight to the whole trip.

Tour: 12 days Balkan 3/9-14/9/2019 I want to thanks our tm Jia Fu for our Balkan trips. He is very knowledgeable and made us happy during the tour. He is a nice tour guide. Thanks Jia Fu.

My inaugural odyssey trip to Central Europe in September 2019 comes to life where series of interesting places, Experiences with Lunch and Dinners events, Mid Autumn Festive Celebration nicely packed and filled with eventful awesome joy, laughters, and safe journey. Kudos to Mr. Ricardo Tiang and his team for their dedicated, orientated customer and professional services rendered.

这是我第一次参加EU旅行团,却万万没有料到全程遊玩那么精彩绝伦,领对RiCArdoTiang 是个和謁可親,经验丰富,博学多彩的灵魂人物,凡事他都能迎刃而解,排除万难,锦上添花,能画龙点睛之効,以后我一定会再次招兵买马与他周遊列国,讚.后会有期......

Tour Reference: 09ECDISS03/19EK Tour : 15D12N Europe Discovery + 2N Dubai Tour Manager : Ricardo Tiang If there’s one word to describe about our trip it will be “AWESOME”! Our tour manager Ricardo prepared us well even prior departure date in texting my husband on the logistical arrangement. During the trip, Ricardo ensures our safety at all times & assisted us to his best ability. He is very experience & knowledgeable & will always do a briefing on the coach on the way to our next destination to prepare us of the historical artifacts (before he handed us over to the local guide upon arrival). On the mid-autumn festival (八月十五) Ricardo organized a pleasant surprise lantern & mooncake celebrations- we all carrying candle-lits paper lanterns outside the hotel compound & eating moon cakes - we had much fun & laughters and an unforgettable 中秋节2019! Kudos to Ricardo! My husband & I are thankful to you for making our 30th wedding anniversary trip a memorable one! Despite experiencing great pains & discomforts in his backs & legs, Ricardo didn’t compromise on his detailed attention & cares towards us - hope you will recover soon before your next trip, Ricardo! Many thanks for taking care of us so well during our trip!!!!

We like to thank Mr. Dyan Teoh for taking good care of us during the Eastern Europe Tour from 3 to 15 September 2019. This is our first Europe trip and never anticipated a lot of walking and climbing steps but with Dyan’s concern and caring, he gave us the confident to carry-on. He is always there when we needed him. He is very knowledgeable, focus, friendly, safe-conscious, patient and tremendously helpful. EU had found a right person to take care of us. We will definitely appoint EU Holiday to arrange for our future tours and also recommend to our friends and associates.

My family and I (Group 7) were very satisfied with our Europe trip dated 11 to 20 September 2019. Especially when we have a tour leader like Kevin Cheng from EU, he is responsible and always make us feel ease when he is around. We will be glad to follow his tour next time too!~ A big treasure to EU Holidays too!~

Tour: 13Days Highlights of Eastern Europe Travel dates: 10Sep2019 Tour Manager: Sebastian Mak It was an enjoyable and well-paced trip. Sebastian’s knowledge about the European history is commendable, and he expresses well in English. He was very helpful and ensured that all of us were safe and sound even when we arrived in Singapore. I would highly recommend him as a Tour Leader.