Had recently returned from a tour guided by Ricky Woo. We went on a 10D7N Eastern Europe holiday and arrived back in Singapore on 5 May 2019. Although the stay in Eastern Europe was not long, we enjoyed the company of some wonderful tour members while exploring the beauty of these countries . Many of us appreciate the hard work and patience of our tour manager Ricky. He had helped to organize an optional tour even though it's a last minute request from some passengers. During the long coaching, he had shared his experiences and creating lots of laughs in order to make the journey non boring. We thank EU holidays and Ricky Woo for the memorable trip.

My 3 friends and I joined the above tour and just returned on Wednesday. I would like to send my appreciation to EU Holidays for such a wonderful trip that we enjoyed.Timothy Wee, our tour manager did an excellent job with his good knowledge in explaining and guiding us through the whole trip.He is very patient, friendly, caring and helpful. As our group consists of mainly senior citizens except for a few, Timothy was awesome in handling and taking care of everyone especially to a 80 year old member who has partial hearing impaired.  He gave clear and precise explanations in terms of places of interest, safety， food and shopping. Guiding us in all aspects. Congratulations once again to EU Holidays and thank you Timothy for all the hard work.  We will definitely consider EU Holidays for our next trip.

Through recommendation from friends & relatives, I have chosen EU on the 13D/9N eastern USA & Canada tour from 26 Apr to 8 May 2019.Thank you for the good service that EU had accorded to me for the above tour.Most importantly, I would like to say a BIG THANK YOU & APPRECIATION to Timothy Wee for his friendly, great patience and great services rendered throughout the whole journey with the group of 29 tour members and not forgetting this group are mostly senior citizens. Timothy also took good care of everyone, including some of the elderly who are with walking difficulties and one with hearing aide. He followed all of us closely throughout the entire tour and ensured no one being left behind.It has never been an easy task dealing with a big group, it can be imaginable as stressful, from having meals, accommodations to our plane seating arrangements and at the customs of both countries. He has handled it with professionalism and it went on smoothly.Timothy is very responsible, knowledgeable and entertaining. He has provided us with good informations and advices, be it on places of interest, shopping at outlets and also look into other alternatives of replacement especially at the Niagara Falls due to bad weather. He even took the initiative, out if his own pocket, to pay for the wine due to a delayed dinner at Quebec. He is doing all these out of his sincerity and responsibility.Thanks Timothy for making this trip a pleasant, enjoyable and a memorable one!

13D9N Best of Eastern USA and Canada26.4.19 to 8.5.19EU has a very good reputation. I was strongly recommended by my friends to join EU for holiday as they had good and pleasant experiences.As a first timer to join EU Holidays for the above mentioned tour, I 'm glad that I enjoyed the trip very much. Orderly and well organised.Credit should go to our tour manager Timothy Wee who did an excellent job to make this trip interesting. He is very knowledgeable not only in places of interest but also on shopping which all ladies loved. As most of us are senior citizens, taking care of the group needs extra effort. Timothy did a good job in this aspect to ensure the safety of everyone. He gave clear and precise instructions. Always on the lookout for us.He has good initiative in arranging alternate sight seeing for us when the cruise at Niagara Falls was not permitted due to poor weather.Thanks Timothy for this awesome trip. My friends and I will definitely consider EU for our next holiday.

Just finished our Eastern Europe Holiday, our tour manager Ricky Woo is very helpful and extremely patient. His care and consideration to us are awesome! 

Tour: 10D7N Scenic Eastern EuropeTour Manager: Ricky WooWithout a doubt, Ricky is one of the best guide out there! Ricky is a very helpful tour leader who never leaves any member behind. He takes care of every single member's needs and addresses our concerns wholeheartedly. He has a warm personality and bonded our tour group like a family. We felt welcomed and had a fantastic time in Eastern Europe! The places he took us to were gorgeous with stunning scenery was and it was a relieve to walk in such beautiful places. Thank you Ricky for going the extra miles to host games and making long bus rides more enjoyable as well! Overall I would recommend this tour and applaud Ricky for being such an awesome guide !

Attached photos of our group for 13D9N Balkans lead by Paul Tee.The photo speaks a thousand words, everyone in the group enjoyed our holidays.Paul Tee very knowledgeable of all the scenic places, he will let's us know what we can see at the destinations.He arranged for every members to attend a gathering to know each other better, which (to my personal experience) is very good.He takes good care of everyone especially the Seniors. During meals, he will go round the tables, to make sure everyone is served. I will recomemd EU Holidays /Paul Tee to my family and friends. Paul is special. 

Joined the 11D8N Balkans Delight Tour.( departed on 27th Apr and returned on 7th May 2019 ).Of course, the sceneries of Balkans are beautiful. Added to it was a well bonded tour group that was guided and managed by a caring and professional Tour Manager ( Darien Tang ) who was always there when we needed him.The local guides and driver were also well managed by Darien such that we’ve also appreciated their services.Hopefully, for my next tour to the next part of Europe, it will be led by Darien Tang.

Enjoyed the tour with good route planning by EU. Extra miles services provided by our thoughtful and caring tour manager, Darien Tang on the 11D9N Balkans Delight.

Never regretted signing up as the last 2 pax for the 12D9N Adventure to the Balkans 26 April 2019 to 7 May 2019. Tour manager Paul Tee is very attentive to a big group of 38 pax. He is more like a caring friend and son to everyone throughout the entire trip. The hotel stays were good and clean with a few nights of 5 star international hotels catered. I would love to sign up for the next tour package with Paul and EU again! Thumbs up!

15 Days Europe Discovery + 3 Days DubaiDeparture : 17 April 2019Tour Manager : Sebastian MakSebastian provide us excellent services through out the trip. He gave us good recommendation, gave clear instructions for tax refund, etc., took good care of our well being, safety & always willing to go the extra mile for everyone.With Sebastian vast knowledge & helpfulness we had an awesome trip.Thank you Sebastian for making this trip a memorable one.

This is my first time join tour, I must say it was a wonderful experience for me...our tour manager Russel did the impressive job: from day one, he not only provide comprehensive information about Russia in term of food , transportation, also he took the initiative to help us take photos, arranged taxi and prepare drink for us..

Our group just got home from an amazing trip to Russia (26Apr to 4 May19). Our tour manager Russell Tan was amazing. He has lots of patience. Communication was fast and every detailed planned and explained and every effort was made to tailor our vacation Russia to our specific wants. He always ensure no one left behind for each places we visited. Thank you Russell for taking care of us. Keep up the good work..

From early planning to materialisation of a holiday, it's like a Dream come true and credit goes to EU's Tour & Travel's dedicated staff. I have been dreaming of going to Russia for Five years. Was unable to go free & easy becoz of it's complicated visa. After scouting around various tour agencies to find the most appropriate prog and asking fren's opinions, the tour must cover All the impt places, finally found EU Tours & Travel Pte Ltd to be the most appropriate. Our visit was fr 26Apr to 4May2019Tour consultant Connie Hay was most diligent in helping my group of 24pax book our tour plus making sure our photos for visa are the correct requirement and forms are correctly filled. Even when she was away leading a group, she made sure her colleague helped to get our passport/s back fr the Agent who was liaising with the Embassy. On departure day, our Tour Leader was Russell Tan. He not only gave the briefing but did alot of homework like giving us the train menu in advance so that we know what to expect plus menu of a restaurant when we had to eat on our own lunch day. He even brought titbits for us and gave us daily weather temperature that reflects hourly, I was impressed. He was always walking behind us making sure none of us were left behind. He takes the initiative to help us get the best English speaking guide during our Optional UNESCO visit. Actually this visit, since it's UNESCO shd be included in the prog and NOT as an Optional. As for the guide in Moscow, she was not fantastic, guess no choice as they were assigned by the local Company. The St Petersburg guide had 30yrs experience and she was nice.We were lucky to have the opportunity to meet EU's dedicated staff and had a roaring good time in Russia which we may never be able to go back again with the strict n troublesome visa requirements. Thank you Connie, Russell and EU Tours for making our Dream of coming to Russia materialise and enjoying every moment of it. Yeah! Keep it UP!Yap Lo Meng (Ms)

I enjoyed the EU trip to Russia on the 26 April to 4 May 2019 with our tour guide’s Russell. He is a friendly & patient, double up as our photographer as and when we needed him, a very detail, careful and thoughtful person in taking care of us throughout the trip. My pleasure to be in this trip with Russell in Russia.

I highly recommended Russell Tan our Tour guide. He is very kind and Helpful. Give us many professional suggestions to let us had a great and perfect holiday.