My husband and I just returned on a 11D9N trip to the Balkans from 5-16 Nov. The trip was headed by the tour leader, Jun Bin. There was a total of around 35 pax during this trip, and the biggest group I have been with so far. When you have such a big group, there were different types of dietary requirements that the tour leader had to cater to, including myself. Jun Bjn was very patient and attentive to the individual needs. His 12 years of experience really paid off! During the trip, Jun Bin suggested to go for the optional tour to Burano Island, which was not part of the program. We were apprehensive initially. But after listening to Jun Bin describing the uniqueness of the coloured household building, which was very instagram worthy, we were intrigued and decided to opt for this tour. It really paid off coz Venice Island had a huge flood on the same day we went to Burano Island!!!! It was as if Jun Bin knew the flood was coming and Burano Island was a back up plan! Though Burano Island has a bit of a flood, it was not as bad as on the mainland. At least, we had the last day to enjoy the view rather than staying in the hotel. To make it even special, it was my birthday on the last day and I even receive a gift from Jun Bin! It was a fruit cake! A simple yet memorable moment! Overall I would recommend traveling with EU and the tour leader, Jun Bin! Keep up the good work!

Our families of 10 travelled to the Balkans from 9/11/19 to 20/11/19 and Steve Loh was our Tour Manager. My wife and I found him very experienced, dedicated and very responsible; always ensuring and reminding us constantly about precautions against pickpockets, safe guarding our passport and belongings. Everyone found him jovial and friendly. We also like to add that we had a very experienced, responsible, careful bus driver. His driving skills is excellent never speed maintaining a constant speed and the whole journey was very smooth to make our rides very comfortable Everyday!

081119 Europe Highlights - Tour manager Joe Teh The trip is suitable for first timer like us who never been to Europe before. From 1st day to the last day of our journey, we enjoyed very much. Thanks to our excellent Tour manager Joe Teh creating a lot of fun, Joys, and memorable trip. He well experience and has exceeded our expectations. Thanks for EU travel and Joe Teh.

My daughter Rachel and I had just returned from a 10D7N Finland/Norway tour from 8/11 to 16/11/19. We truly enjoyed ourselves. Our group gelled so well together. We had Filippino and Cambodian Chinese in our group. What a good mix! BUT nothing beats without a good tour guide, Jeremiah Tan!Two weeks before departure, he called us and told us he would set up a whatsapp group nearer to the departure date. On 1/11, he set up the group and sent us the full itinerary, the hotel list, where and time to meet at airport, the weather forecast at Helsinki and even sent us a picture of the layers to put on to keep ourselves warm in the freezing cold. On top of that he even sent us the link on the aurora apps on probabilities of aurora happenings. It seemed he never ever missed out on anything that the group needed. He was so detailed.Yes, on the 1st night at the King Crab Safari, we had our first ever sighting of the aurora. Jeremiah was just as excited as the group. He was so busy taking photos of us, lying on the snow just to capture the right angle. Most of the memorable moments were captured by him like a Pro.Even before we reached another place, he would first forewarn us of the weather, what to expect and so on. I have met good tour leaders in some of my past holidays but there is something that Jeremiah did that most of the other guides did not. He would go to great length of sending to the group pictures, details, directions of restaurants and nearby places that we could go. Not only once but to every place/hotel, he would see that we were all fully informed of where to shop and where to get the food. He even recommended where to have the best beef steak, salmon etc. Wow! That really made our day!Throughout the journey in the coach, he would relate his past encounters with other groups, his personal ones too and told us lots of humorous stories that turned us pinkin our laughter.To sum it up, Jeremiah is very professional and experienced in his work. Rachel and I really had a wonderful and enjoyable time on this trip. Honestly our whole group truly enjoyed every moment of this holiday. I will definitely join EU for my next holiday and strongly recommend Jeremiah Tan to my friends.

I don’t use Facebook much but wanted to log in just to share my experience upon the conclusion of the 10D Finland Norway tour with Jeremiah Tan.I was rather wary of group tours as there are lots of factors beyond one control such as group dynamics and of course, the tour manager. It didn’t take long into the trip for me to be assured that under Jeremiah’s care, this would be a great trip.Jeremiah looks out for us at every moment, doing everything from ensuring that we didn’t leave our belongings behind to trudging through deep snow to scrape snow off a signboard so that we can take photos with it. Where possible, he ensures that our memories are captured well by taking time to take photos of us when it is hard for us to do so (such as when we are in an artic survival suit!).The overall trip was well managed and though we had long days at times, Jeremiah always managed our expectations well in advance and also brought the right energy when needed, even when he may be tired himself.Thank you, Jeremiah, for a great trip!Also special kudos to our amazing driver, Margus, ever so careful on the road (even in a whiteout condition), moving our luggages with no complaints, and always there for us to keep us warm and safe from the blistering cold (that went down to minus 25 degrees Celsius at one point).Thanks to everyone else in the group as well, for being considerate, patient and easy-going – making this a wonderful trip for all of us.Will look forward to my next trip with Jeremiah.

Good job Jeremiah we are having a good time. 你很细心。

Big Thanks to our tour leader ~ Jeremiah Tan for creating more fun during the 10 days trip.

We really had a wonderful time in our Finland Tour and we are so thankful to our Tour Manager Jeremiah for making it more fun and being so helpful with us. He made sure that everything is captured especially when the Northern Lights appeared on our first night of chasing. Hopefully, he will be our Tour Manager again in our next trip!

The trip was totally amazing. We just finished our Finland tour and the whole adventure was full of beautiful scenery and full of active adventures! Our tour manager Jeremiah was fun and he made sure that everyone is comfortable and is well taken care of!

We had a wonderful trip to ltaly inOct 19. This wouldn't be possible if not for a bunch of nice and fun tour mates and our excellent tour manager , Simmon Lee. Simmon is professional, friendly and is always there to ensure things run smooth for us. He is responsible and takes good care of us. He is always there to see to our needs. Whilst the tour has ended, he bothers to went extra miles and app us the receipt from company. Thanks Simmon. Hope to embark on another tour with you soon!

Tour Name: 13 Days Italy Swiss France Tour Manager: Sebastian Mak Departure Date: 22 Oct 2019 My wife and i enjoyed the tour and we had a pleasant experience although the food included can be improved in quality. However, Tour manager was fabulous. he is very friendly and helpful throughout the whole trip. Sebastian took the initiative to introduce and recommend us restaurants, shops and things to do during our free and easy time. He also used his own free time to bring guests to try recommended food and gelato. We had the best gelato in Milan and it was well worth it. Instructions given by tour manager was always very clear. His daily messages at night ensure all members know the temperature and what to expect and prepare for the next day. Furthermore. he will always make sure all his group members are well taken care of. He will always walk at the back of the group during city tours and be on a look out for suspicious people. Sebastian also shared many stories, jokes and entertain us during long bus rides. A knowledgeable and humorous man. We are very appreciative of our tour manager and we know he will always be there to help us and answer our questions at any time. Thank you Sabestian for the fun and pleasant trip. Cheers

enjoy the tour with EU Holidays and Paul. this is 4th times with Eu Holidays. never regrets and will join your Finland in 2020.

Tour Name: 13D Italy/Switzerland/France Tour Manager: Sebastian Mak Departure date: 22nd Oct 2019 The itinerary for the tour was attractive despite there was unexpected raining season which we were not alerted by the agency during the package signed up. In addition, it will be good if there is an alternate plan (local tour guide sightseeing) stand by to cater for heavy down pour rather than follow strictly in accordance to the itinerary schedule that made us looks like a fool standing under the rain listening. Another area of enhancement would be the 'included meals' which i thought there is room for improvement, and i believe everyone will not mind to fork out sligtly more $ to enjoy better quality food while on overseas holidays ! However overall I would like to commend about our Tour Manager Sebestian for his humorous, patience and professionalism. He demonstrated the mentioned qualities through the entertaining jokes along the journey, constant reminders of our alertness of valuables, provide good meal tips and of course best VAT savings of branded purchase in different cities :) Last but not least, I feel that Sebestian also possess great communication skills with great insights and knowledges of the different places we visited and that helps to differentiate him from any of the other tour guides. Thanks to Sebestian for his accompany throughout this holidays !

Tour: 14D10N Eastern USA & Canada Date: 18Oct 2019 to 31 Oct 2019 Tour Manager: Andy Yuan It was exceptionally fun trip.All group members are nice and friendly. Highly recommend and great thank you to our tour manager Andy Yuen. He is knowledgeable, friendly and caring throughout the trip. we will join EU again for our next trip.

Tour: Italy Switzerland France 13D11N+2N Dubai Departure: 24th Oct - 8th Nov 2019 Tour Manager: KEN YONG This was my first time joining EU Holidays and was fortunate to have KEN YONG as my Tour Manager! He was so approachable, knowledgeable, friendly, attentive, fun loving, professional, simply just an awesome guy! He really blends very well with the group and I felt very comfortable with him and feel safe! Of course not forgetting the itinerary and optional tours and additional one which made the trip a fantastic memory! And we are always blessed to have good weather when we reached our destinations and especially to the Top Of Europe and Mount Titlis! So far, this was the best holiday trip for me and a super memorable one! Thank you so much to Ken Yong and also to Michael (driver) for our road trip safety! Overall, thumbs up and i will definitely request and follow KEN YONG for my coming trips! Well done, Ken!

Tour Name: 13Days Italy Swiss France Tour Manager: Sebastian Mak Departure Date: 22Oct2019 I had a really good time on this Europe Trip. Many place we went is gorgeous, food recommended by our tour manager is good too