Tour : 12D9N Balkans Tour Departures: 4 - 13 September 2019 Tour manager : Jia Fu This entire tour has been a very enjoyable one, thanks to the amazing efforts put in by our tour manager JiaFu. Throughout the trip, he has shown great work ethic and efficiency. He dealt with our inquiries and needs with professionalism and expertise. In addition, his ability to lighten the atmosphere with jokes and stories was also a highlight to the whole trip.
Tour: 14D10N East USA and Canada Tour Manager: Andy Yuan Review: The tour manger is amazing and funny. Long travel time on the road felt so much shorter and fun with his jokes. He is ever so caring and approachable. Really experienced and explained each sights with just the right amount of information - not too much to bore you and not too little to leave you with questions in your head. My mum and I enjoyed tremendously thanks to our bravo tour manager, Mr Andy Yuan
Yeo Keng Hwee
Tour: 13Days 10Nights Highlights of Easter Europe Travel Dates: 10 Sept 2019 Tour Manager: Sabestian Mak An awesome and enjoyable trip in eastern Europe led by our tour manager. He was knowledgable as he was able to share with us the history of Europe. He is very responsible and takes great care of his tour group. He reminded us daily to keep a lookout for our personal valuables whenever we are embarking from the coach. He ensured smooth hotels check-in and even sort out the rooms for us so that family members could be either on the same floor or just next to each other. He will also recommend nice restaurants and food to us. He took the extra mile to walk us to Fisherman's Bastion which is a 15minutes walk from our hotel for some really beautiful night view of the city. This is my first time with EU Holidays and i definitely enjoyed myself. It was overall a great tour and I would definitely recommend EU Holidays to my friends and families. And most importantly, i would like to thank Sabestian our tour manager for making this trip an awesome one!
Felicia Chin Li Wen
First time to Europe, and wanted to go to UK to explore. Chanced upon the Ireland and UK Panorama itinerary from EU holidays and I was sold! 14D11N with Qatar Airways is the best. 3 cheers to the tour manager Maybelle Phua who really explained to us the European history that leads to the development of the cities/towns visited, Martin who is our main driver - his driving skills is 100%, navigating Scotland's roads is not an easy task. The hotels and food arranged were good too. We had time to explore, walk around for lunches etc, and feel the vibes. We had so much fun episodes along the trip; all of us formed good bonds and the journey is never boring.
Siew Yen Cheah
12 Days Balkan Adventure. September 03, 2019 My initial skepticism about joining an escorted group tour was put to rest as it was well organized. Glad that most meals provided were localized to explore , although some requires an acquired taste. It certainly helped when the other tour members are great to hang out with. A good driver who is punctual, safe and helpful. No lesser credit should be for Jiafu, our tour manager whose wits, regular updates and attention to details is vital to the success of the trip. Thanks!
Tour: 12 days Balkan 3/9-14/9/2019 I want to thanks our tm Jia Fu for our Balkan trips. He is very knowledgeable and made us happy during the tour. He is a nice tour guide. Thanks Jia Fu.
My inaugural odyssey trip to Central Europe in September 2019 comes to life where series of interesting places, Experiences with Lunch and Dinners events, Mid Autumn Festive Celebration nicely packed and filled with eventful awesome joy, laughters, and safe journey. Kudos to Mr. Ricardo Tiang and his team for their dedicated, orientated customer and professional services rendered.
Tour Reference: 09ECDISS03/19EK Tour : 15D12N Europe Discovery + 2N Dubai Tour Manager : Ricardo Tiang If there’s one word to describe about our trip it will be “AWESOME”! Our tour manager Ricardo prepared us well even prior departure date in texting my husband on the logistical arrangement. During the trip, Ricardo ensures our safety at all times & assisted us to his best ability. He is very experience & knowledgeable & will always do a briefing on the coach on the way to our next destination to prepare us of the historical artifacts (before he handed us over to the local guide upon arrival). On the mid-autumn festival (八月十五) Ricardo organized a pleasant surprise lantern & mooncake celebrations- we all carrying candle-lits paper lanterns outside the hotel compound & eating moon cakes - we had much fun & laughters and an unforgettable 中秋节2019! Kudos to Ricardo! My husband & I are thankful to you for making our 30th wedding anniversary trip a memorable one! Despite experiencing great pains & discomforts in his backs & legs, Ricardo didn’t compromise on his detailed attention & cares towards us - hope you will recover soon before your next trip, Ricardo! Many thanks for taking care of us so well during our trip!!!!
We like to thank Mr. Dyan Teoh for taking good care of us during the Eastern Europe Tour from 3 to 15 September 2019. This is our first Europe trip and never anticipated a lot of walking and climbing steps but with Dyan’s concern and caring, he gave us the confident to carry-on. He is always there when we needed him. He is very knowledgeable, focus, friendly, safe-conscious, patient and tremendously helpful. EU had found a right person to take care of us. We will definitely appoint EU Holiday to arrange for our future tours and also recommend to our friends and associates.
My family and I (Group 7) were very satisfied with our Europe trip dated 11 to 20 September 2019. Especially when we have a tour leader like Kevin Cheng from EU, he is responsible and always make us feel ease when he is around. We will be glad to follow his tour next time too!~ A big treasure to EU Holidays too!~
Yeo Kai Ling Jessie
Met the most dedicated, patient and kind travel agent this trip - Mr. Kevin Cheng. He is thorough and knows his job v well. We are v pleased with him... likely to follow his tours to South Africa, Alaska & Israel if he leads in the future. Outstanding ! ...all at our 11D Europe Highlights could feel his presence and sincerity !
Tour: 13Days Highlights of Eastern Europe Travel dates: 10Sep2019 Tour Manager: Sebastian Mak It was an enjoyable and well-paced trip. Sebastian’s knowledge about the European history is commendable, and he expresses well in English. He was very helpful and ensured that all of us were safe and sound even when we arrived in Singapore. I would highly recommend him as a Tour Leader.
I would like to compliment our tour manager Darien Tang for our switzerland trip 10 days on 06 - 15 September 2019. Darien has helped my friend arrange a doctor to the hotel. He waited and slept at lobby until 3am due to doctor came very late, i think the doctor came to hotel around midnight. He never complaint and very helpful. He already excess the tour manager duties. He even used his own pocket money bought a fish burger for me when i was not able find the fish burger meals at mcdonald. The video created by him also very amazing and keep us always remember this trip. Dear Darien, thank you so much and Well done. EU holiday Pte Ltd will be my first choice for my holidays trip.
I just came back from my 10 days Grand Alpine Train Tour to Switzerland. I am writing this to compliment our tour manager Darien Tang for doing such a marvelous job. He was patient ,knowledgeable, helpful, responsible and pleasant guide. He was always reachable when we needed his help. He also reminded us to be mindful of pickpockets in crowded places. During mid autumn festival he brought along mooncakes to celebrate with us. His kind gesture make our trip more memorable. Tks Darien for your good service. Hope to travel with you in future.
Date of Tour: 7-15 Sept 2019 Tour Route: 10D7N Grand Train Tour of Switzerland No. of pax: 30 Tour Leader: Darien Tang If there is an award for the Most Proficient and Excellent Tour Guide, we would definitely nominate Darien Tang. He is truly praiseworthy to EU Holidays!! Good hotel and memorable itinerary. When I heard that the group consists of 30 pax, I was shocked!! So I kept my fingers and toes all crossed and praying for a good and wonderful bonding time with my dear sister. A good and efficient tour leader makes great impact on this tour to me and everyone. Darien is very thoughtful and respectful. A group chat was created for communication purposes. Darien is very considerate and did not impose on everyone to be forced to be included in the group. He shows and gives respect to individuals of their privacy, going the extra mile to ensure all important information was received by informing them personally. He also goes the extra miles to ensure families are not lost on free & easy time such as taking landmark pictures/route map and post for all to take note. Very much appreciated! In this Alpine Grand Train Tour, we did not have a local guide, therefore Darien undertake the task professionally. Most importantly we felt Darien is very knowledgeable and updated. He generously shared his vast knowledge of Lucerne, Mt. Rigi, Interlankan, Grindelwald, Jungfraujoch snow mountain, Zermatt, Gornergrat, Glacier Express, St. Moritz and Zurich with all passengers. Letting us know what we are taking home in the pictures. Many a time, he would not forget to remind all to be careful with our belonging/valuables and also to have good hand hygiene. Darien proof to be very committed, dedicated and responsible to his work. He always ensures passenger safety is the top priority. When medical attention is needed by passengers, he calmly and professionally ensures all passengers are checked-in promptly. Thereon making arrangements and taking passenger to & for medical attention. Not during any time would he not wear a smile on his face even though we could see he is exhausted and hungry. Darien takes all the unforeseen circumstances in his stride with friendly smile and comforting tone of voice, which is very comforting in this hectic trip. When being thanked for his attentive care, he humbly said that he did not do anything much. Giving prompt and attentive care and concern is all enough to allay the anxiety of passenger in a foreign land. Darien ensures we have the correct medical documents from the native doctors for travel insurance claim purposes. From strangers to friends, we must give the credit to our tour leader Darien Tang. He never fails to encourage us on when we meet with tough routes, able to gel with all of us in jokes and chit-chatting session. My sister and i had a very fantastic and wonderful bonding time in Switzerland!!!