My wife and I had an amazing experience from the day we booked our tour package til the end of the trip. The experience of good service gets even better. We recently had completed our recent trip with Tour Manager, Roger Koh to Spain and Portugal. This was our third time with EU Holidays. He has gone above and beyond a tour manager's job. Made the whole group feel like a big brother watching over our well-being. Getting us excited and motivated at every location we visited. A great thanks to him and EU Holidays. I hope you will have more of such Managers in your company!
Tour: Winter Finland & King Crab SafariDeparture Date: 3 Dec 2019Tour Manager: Ricky WooMy family had an enjoyable and memorable holiday trip to Finland with many thanks to EU Holidays tour manager, Ricky Woo. He was always patient and accommodative to the various requests from the tour members.In particular, despite the odds of catching the aurora lights were low throughout our stay in Finland (due to snowing weather and cloudy skies), Ricky was constantly looking out and working with the local service providers to improve our chances. Finally, with Ricky's assistance as our photographer in below -10 degree Celsius cold environment, our tour group members were very happy to see and photograph the aurora lights (this opportunity window was just for about 15 mins only) during our night of snowmobile ride. Thanks Ricky!
just had a wonderful n memorable trip to finland n norway with eu holidays. my 3rd trip with the company. n special thanks to our tour leader xiao loh steve who is v responsible, knowledgeable, n efficient. we did not hv to wait long to get our hotel rooms. on days without meals provided , he will provide us recommendations n give us the link to check out the food n location of the restaurants. thank u steve!
We had a wonderful trip to Finland lead by tour manager , Ricky last week. The trip was packed with activities and was a very fruitful one. Ricky is a friendly and humorous guide. He took good care of us throughout the trip. On our free n easy days he had patiently showed us around and guiding us how to go to the different landmarks. My family enjoyed ourselves and we were very impressed by Ricky service. Thumbs up for Ricky and I will definitely recommend EU Holidays.
Me & my family had an amazing time when we join 11 days 8 nites Wonder of Eygpt & Red Sea tour 6 dec 2019...thanks to our tour manager mr Jacky who is so kind and Kim who take care of my son and gave medicine when he is not well..overall we had a lot of fun with the activities and had a wonderfull experience the whole journey....would definitely recommend EU Holidays Pte Ltd and will choose EU for my future holidays.....
Joined 13D10N Spain & PortugalDepart on 5 Dec 2019Tour manager: Roger KohJust came back from the trip safe and sound. When we attended the briefing, the person who briefed us shared that how Spain is so unsafe and dangerous and we were thinking did we set sign up for the right trip??? Thanks to our big and loud guide. He is like a bouncer ensuring we were safe everywhere we go. Thanks to him, we had a personal photographer everywhere we go too (LOTS of photographs taken). His operational and logistics skills had ensured us that things were smooth from checking in and out hotel to claiming our tax refund. Thank you!My family currently joined the Zhang Jia Jie tour with EU too... will find out from them how’s the trip when they are back.Please keep up the good quality!
Tour name: 10D7N ALL IN WESTERN EUROPETravel date:09DEC2019 - 17DEC2019Tour manager: Kenneth NgReview :Our tour leader is very nice & helpful.First time in Western Europe, very excited and happy. Thx Kenneth Ng
Had an amazing experience on the egypt tour (6 dec 19). Huge thanks to our tour guide Jacky for being helpful and making sure we enjoyed our trip. Itinerary was well planned and covered most places of interest. Local guide was awesome as well. Food variety and hygiene could have been better though
Tour name: 10D7N ALL IN WESTERN EUROPETravel date:09DEC2019 - 17DEC2019Tour manager: Kenneth NgReview : Best tour guide ever i have meet..
Tour name: 10D7N ALL IN WESTERN EUROPETravel date:09DEC2019 - 17DEC2019Tour manager: Kenneth NgReview :Our tour leader is very helpful and thoughtful. Always providing us info on our hotel surroundings to ease our further activities after checking in hotel. Job well done!
Tour: Winter Finland & King Crab SafariDeparture Date: 3 Dec 2019Tour Manager: Ricky WooWe were in the safe hands of Ricky for the slightly eventful tour.One of the drivers was not that cooperative, a wallet was misplaced, a missed/delayed baggage by the airline overnight, a coat and glasses left behind at previous locations etc. Murphy’s Law was v much present on the tour.... but all these, Ricky took it in his stride and tried to help the tour members; chill as a cucumber and not everyone might know the issues that happened on the tour.We could tell that Ricky had tried to ensure that the tour went on smoothly. Even though we did not join the Tallinn excursion, Ricky still extended the same service to us and checked if we needed help.Out in the cold wilderness, Ricky tried his best to take photos of the aurora shots for the group when most of our hands were all freezing cold.Whilst not everyone had good shots with the aurora, Ricky tried to check with numerous local agencies for an optional customised tour for the gp. Even when that did not take off, Ricky led the gp on a memorable night walk to the lake to look for the aurora on a < minus 18dc night till midnight.Our family had a wonderful holiday to Finland. Thank you Ricky!
Tour - 12 Days 9 Nights Balkans adventureTour Manager - Steve KwanThis is my 2nd trip with Eu holidays and I would say both trips were very fulfilling and worthwhile.I would like to take this opportunity to thank Steve where he went the extra mile to help us in many occasion. He is also a very easy going and friendly person. It was a blessing to be part of his tour.Looking forward to my next trip with Eu holidays
The Finland tour itinerary was very well paced, packed with activities yet gave us sufficient rest time. Andy Yuan, our tour manager, was always wearing a smile and ready to help. He was very patient with the group and never once lost his cool. He is very experienced, provided very accurate and good advice, kept the group safe and entertained. A big thank you to EU tour and our awesome tour manager, Andy!
⭐️⭐️⭐️⭐️⭐️Tour: 10D7N Winter Finland + King Crab SafariDeparture: 03 December 2019Return: 11 December 2019Tour Manager: Ricky WooMy husband and I just got back from our holiday. We thoroughly enjoyed our trip with EU Holidays. We had a great variety of experiences. Aurora Tour with Snowmobile definitely was the most amazing experience. A big thanks to our tour manager “ Mr Ricky “ whom is excellent, friendly, very flexible and always put customers experience and satisfaction as his priority.
Norsida Bt Muhamad Eeda
Tour: 11Days Europe HighlightsDeparture: 01Dec2019Tour Manager: Sebastian MakThis is our 1st time joining EU for our tour. Sebastian was helpful & clear in highlighting what are the good & important things to look out for. The tour iternary is well planned & we enjoy our trip. We look forward to participate our future tours with Sebastian again.
Start date : 03 Dec 2019To: Adventures to the BalkansTour Leader: Steve KwanI was travelling with 2 young children and we had the most memorable vacation this time.Firstly, I would like to commend our tour manager for a job well done. Steve was very detailed and will always prepare us of the next day itinerary/ weather forecast etc and remind us of the clothes to wear. Much appreciation also to him for keeping my 2 kids entertained. Steve was able to engage well with young and old alike.