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Testimonials

Testimonials




We had wonderful experience traveling with Kenneth EU Holidays for 10D7N Northern Light of Iceland. Unfortunately no aurora light were seen but magnificent view of Icalamd Landscape n Falls.. a flat land with lots of surprises. I will visit again Iceland for the miss of Aurora.


Ling At

  • Tour: 12ENKEFW18/19LH
  • Tour Manager: KENNETH NG
  • Date: 17/12/2019 - 25/12/2019

Tour code USGIGS : 20D 16N South America - Argentina, Brazil, Peru & ChileWe joined a tour group to South America (Oct to Nov 2019) led by Tour Manager Mei Wai Kuan. Prior to the tour, Mei provided a very briefing. She gave us very good information and advice such as the weight limit of our luggage, types of accommodation and weather conditions in the countries we were visiting.During our tour, we had to take many domestic flights and change hotels frequently. Despite having to take care of our logistics and the many arrangements before we arrived at the various destinations, Mei was always very systematic and professional. She ensured that we checked-in smoothly at the various airports and received our hotel keys as soon as we arrived at the hotels so that we could retire early. Due to her meticulous arrangement, we covered all our itineraries and always had our meals on time. Furthermore, she never failed to keep us updated on the things we would be doing the next day.Mei has a very good knowledge of the countries we visited and would merrily shared with us the culture and history of each place. She would explain in English and in Mandarin for the benefit of our Mandarin speaking tour members. We also observed Mei always going out of her way to assist tour members who had difficulties or have special request for meals. We are very grateful to Mei for making our tour very enjoyable and memorable.We look forward to signing up for more tours with EU Holidays.Paul and Diana


Diana Tay

  • Tour: 10USGIGS24/19EK
  • Tour Manager: MEI WAI KUAN
  • Date: 24/10/2019 - 11/11/2019

13D10N Europe Footprint from 11 Dec to 23 Dec. Thanks to tour manager Mr Peter Teh, he knows everything about Europe. Helpful and arrange things well. Thanks to him that we managed to squeeze in a trip to Florence The Mall and got some bags..


Toh Gladys

  • Tour: 12ECCFPW11/19EK
  • Tour Manager: PETER TEH
  • Date: 10/12/2019 - 22/12/2019

Tour name: 12D9N Adventure to BalkanDeparture date: 13th Dec 2019Tour Manager: Nichole LimWe are 8 persons family traveling together, TM was friendly and Sincere making the trip much more enjoyable, she lifts the mood and interacts with people very well, she does not give stress relating to meeting time but instead put across to the group nicely which is essential to clients as there should not unnecessary pressure on vacation. She is also generous and proactive by offering us snacks she brought on her own and sharing with us like hand cream... 谢谢 


Caleb Lim

  • Tour: 12EEBALW13/19EK
  • Tour Manager: NICHOLE LIM
  • Date: 12/12/2019 - 23/12/2019

We are back from the Balkans (15 Dec to 24 Dec) and it has been an eye opener because this secluded area in Europe is stunning and the sceneries are comparable to the rest of Europe. It has been a memorable and bonding trip for our family of 5 as we had ample time to soak in the sights and sample the street food as well. The itinerary was well planned and it was just suffice for several Merdeka Generation participants in our tour. The hotels were comfortable except for one with a gorgeous view of the sea and the accommodation was TOP notch. Not forgetting the meals... oh yes , we had a sampling of the local food and snacks purchased as we went to all the sights.The entire trip would not have been smooth sailing if not for the careful planning of the day’s tours by the tour manager Nichole Lim. Her commentaries on the sights were entertaining and yet informative and keep us awake on the journey from one destination to the other. Ms Nichole also cared for the senior participants who had a challenging time climbing the steep slopes and was always at the rear end of the convoy to ensure that no one was left behind.And while some of us “lepak ” en route from one destination we felt comfortable to steal a nap every now and then because the pilot of the coach Mr Draco was a very skilful and experienced driver . Mr Draco informed me that he loved his job and also helped us with our luggage even though the weather was miserably cold.Watch out we will be back EuTours.


Dennis Cheong

  • Tour: 12EEBALW13/19EK
  • Tour Manager: NICHOLE LIM
  • Date: 12/12/2019 - 23/12/2019

Hi, We are happy customers that were under Susan Tan's group from EU holiday. On the 18th of december we started our Italy fiesta tour. Just wanted to thank Susan and our driver janeiro for making sure that we are able to smoothly complete all the activities listed on the itinerary despite the bad weathers we faced. Finally I would like to wish everyone a merry christmas and a happy new year 


Ryan DeFirst

  • Tour: 12ECCIFW18/19EY
  • Tour Manager: SUSAN TAN
  • Date: 17/12/2019 - 25/12/2019

My family joined 8N11D Europe trip in Dec with JiaFu as the tour manager. He is very experienced and always prioritized customers’ request first. Very detail in his explanation and even sang songs for us during Long bus journey. Appreciated Jia Fu’s contributed a lot of his personal time in solving our additional queries and surprises, some time till midnight. Because of JiaFu, we will come back to EU Holiday!


Helen Xu

  • Tour: 12ECCHLW08/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 07/12/2019 - 19/12/2019

10D7N Winter Adventure in Finland + King Crab SafariDeparture Date: 3 December 2019 - 12 December 2019Tour Leader: Ricky WooMy family and friends had a brilliant tour with EU Holidays under the travel arrangement of Ricky Woo. Everyday was a new experience, from husky dog and reindeer ride to aurora chasing by bus. At the start of the tour, Ricky took the initiative to create a WhatsApp chat group, through seeking prior consent from the tour members, to ensure that everyone would be aware of what would be going on through his constant reminders. He truly cared about everybody and consistently checked back to ensure that everything was perfect. In order to make the trip memorable when the tour members saw the Northern Lights, he selflessly took photos for everyone without his gloves on despite the frigid conditions. When my friend’s son fell asleep on the sled during the aurora chasing, Ricky called for the driver to stop as he was worried that the boy might fall off. He carried the child, moved the latter beside him and cuddled him, so that the boy could sleep more comfortably. Not everyone has a big heart for children. Using his big heart to spread his love is one of the greatest things that he has done during the entire trip. I believe that his giving nature has touched every member in the tour group. Keep spreading your love and knowledge, Ricky Woo!


Aidi Neo

  • Tour: 12EFN10W03/19AY
  • Tour Manager: RICKY WOO
  • Date: 02/12/2019 - 11/12/2019

Tour code: 12EFN10W12/19AY10D7N Winter Finland +King crab SafariDeparture date : 12 December 2019Tour leader: Ricky WooGlad that our family had chosen EU Holidays Pte Ltd, and having Ricky as our tour leader. Really impressed by his experience and excellent services. 


Hwee Huang Ng

  • Tour: 12EFN10W12/19AY
  • Tour Manager: RICKY WOO
  • Date: 11/12/2019 - 19/12/2019

This is my first time join EU Travel for this 11 days Central Europe Trip 8.12.19 to 20.12.19. The tour guide, Jia Fu is very patience and knowledgeable. He can be a leader in this tour industry. He guided us all the way from Paris to Amsterdam. Unfortunately, he was told to go to Rome to lead another tour group. He need a thump up service. I feel that EU Travel should not half way through send him away as I think we should know before hand. We still prefer a tour guide follow us from day 1 to end of the trip. It is somehow disappointed as we have to go to Dubai ourself. The tour guide in Dubai is really disappointed and suck. I don't understand what he is talking about. I faced the problems of check in hotel and he is unable to help me. Even, the last day, he is not helpful. We went for the sand ride, he was not there to explain to us. Only Jia Fu keeping reminding us what to do. I appreciate it very much. I complained to Jiafu about the hotel in Dubai. I will definitely condemned this Hotel Ramada, (please check with JiaFu). Most of them are not happy with the hotel service.Overall, I feel that hotel stay need to improve especially the 3rd day stay at Nancy sometime.. It was small, isolated and nothing to eat in the evening.The overall trip could be improved further. Thanks JiaFu for his patience even he is not in Dubai guided us until we touch down Singapore. I will not recommend EU travel for Dubai trip as I face bad experience with the hotel and the tour guide.I will recommend EU Travel provided no transit to Dubai.


Joanne Sim

  • Tour: 12ECCHLW08/19EK
  • Tour Manager: ONG KAH HOO JIAFU
  • Date: 07/12/2019 - 19/12/2019

10 days Winter Adventure in Finland + Norway King Crab SafariThis was one of our more adventurous holidays. Pace was relaxing but we still managed to hit all the highlights. Having been on many group tours before, we’d rate Jeremiah among the best - helpful, knowledgeable and actually amusing. He went the extra mile and added a personal touch for us (as my birthday coincided with the tour) with cake, song and even a small gift. We are already considering our next holiday with EU Holidays.


Radiant Khong Szer Yin

  • Tour: 12EFN10W13/19AY
  • Tour Manager: JEREMIAH TAN
  • Date: 12/12/2019 - 20/12/2019

Tour- 10D7NWinter Adventure in Finland + Norway King Crab SafariTour Manager-- Ricky WooDate - 12 to 21 Dec 2019Pleasant and memorable experience. A vacation not to be missed thanks to Ricky our knowledgeable tour manager. Highlights of tour: Husky dogs friendly and domesticated, safari king crab-all you can eat, reindeer rides n Arctic ice floating. Best of all our young n chatty tour manager who makes today as memorable as yesterday . Well done Ricky


Pauline Chua

  • Tour: 12EFN10W12/19AY
  • Tour Manager: RICKY WOO
  • Date: 11/12/2019 - 19/12/2019

Tour: 13D10N Spain and PortugalTour manager: Sheue JiuanWe enjoyed this itinerary a lot with the care of our thoughtful and caring tour manager Sheue Jiuan. The trip was smooth, scenic and sumptuous!Highly recommend EU and Sheue Jiuan!


Damien Koh

  • Tour: 12ESMADW11/19EK
  • Tour Manager: SHUEI JUEN
  • Date: 10/12/2019 - 22/12/2019

Tour : 13D EUROPEDepartures: 8 - 20 DEC 2019Tour manager : Syafii LubisIt was a wonderful trip for us and everything went smoothly!Our tour manager Lubis was very responsive, friendly and patience with the group. Always ensuring our safety everywhere and the itineraries were met also. He had organised well food arrangement even veg and non-veg people. Also he had a good knowledge on the Europe places and shared everything to group prior to arrival. Thanks to Lubis and EU holidays.


Samraj Rajasekar

  • Tour: 12ECCFPW08/19EY
  • Tour Manager: SYAFI LUBIS
  • Date: 07/12/2019 - 18/12/2019

We recently joined the 13D10N Spain and Portugal tour guided by our tour manager Sheue Jiuan from EU, departed on 11 dec 2019. We all really enjoyed the trip a lot, love the beautiful places, the food, the hotels excellent services and most important of all great thanks to our tour manager and EU for taking good care of us and making our trips memorable and fun. We enjoyed the stories and fun jokes shared by our lovely tour manager too. Hope will have chance to join EU tour again.


Yong Mui Ming

  • Tour: 12ESMADW11/19EK
  • Tour Manager: SHUEI JUEN
  • Date: 10/12/2019 - 22/12/2019

Name of Tour: 10Days Italy FiestaTour Manager: Sebastian MakDeparture date: 11Dec2019as this is my 1st time travelling with EU holidays, I was quite anxious. however, it turned out to be one of my most memorable trip. the trip was well organised and sebastian is really knowledgeable and went out of his way to make our trip special. the tour members were a great bunch and we enjoyed each and everyone's company.I will highly recommend EU holidays to everyone. thank you again for everything.


Lena Sim

  • Tour: 12ECCIFW11/19EK
  • Tour Manager: SEBASTIAN MAK
  • Date: 10/12/2019 - 22/12/2019

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