I support Cathy’s review for the 12 days adventure 07EEBALS11/19Ej covering Croatia and even ending off at Venice. We were led by the tour manager, Jack Seet, who is extremely knowledgeable. Very diligent, he never failed to tell the history even if only a few were listening & completed the introduction of the area for our understanding. He was also always reminding us on the safety during the trip & tried very hard to help us to make the necessary change whenever there was any feedback, particularly on the meals. A very entertaining guide too. We will definitely travel via EU again.
EU Holiday has really fantastic Europe itinerary. Our EU holidays tour manager was very experience, took care of our safety, gave loads of information as if he was a local and is always planning ahead. . Eg short waiting for our planned meals and getting into our rooms. He was so organized that I find that he knew how to avoid crowds rearrange timing for our best leisure. Our tour manager’s name is Wang Jia Fu. Thanks!
This is a long overdue appreciation letter. My family and I joined the Balkan Delights tour from 8 June to 18 June 2019.Our tour guide, Shieh Wai Yeng, Alyce, is a KL freelance. She was great company; she made the tour really good fun and special from the start of the trip to finish. She was very informative. She takes the initiative to give us background knowledge of various places before the local guide takes over. At times, an excellent personal photographer too. All her recommendations were spot on. She was very dedicated and committed to her work. She will look out for us, especially when the place is crowded. She also makes sure everyone is accounted for, every time we got off from the bus. There was once she was unwell and yet she did not display any discomfort but readily rendered assistance. It is really rare to see such commitment from tour manager these days. With Shieh Wai Yeng's guidance, children, teenagers and adults alike had the opportunity to experience beautiful and memorable moments during the trip. We were a group of mixed age group, different ethnic group and yet we were synergized. There was great chemistry in the group and all this is only possible with a great tour manager. She made sure it was a relaxed and fun tour. We covered so many places without getting bored or tired. She took into consideration the different age groups and advised us accordingly. I will definitely recommend anyone who is looking for a freelance tour manager.She is indeed as asset. What really impressed me so much was that even though she was a freelance tour manager, she executed her duties effectively and efficiently. Kudos to Shieh Wai Yeng for her professional attitude! She is definitely the person to go to if anyone is looking for a private tour manager. Thank you for engaging her to guide us on this trip.Yours sincerely,Rita James
Went on a EU holidays 13 days 10 nights, (with 2.days free in dubai) Italy, Switzerland and France package from 4 July to 18 July2019. Our tour manager was Tammy Tan. She was very professional, attentive and very helpful. She is always try to ensure the needs of everyone in her tour group is take care of. She will even waited at the hotel lobby till 10pm to see if any of the travel mate needs any help or assistance.The Hotels and meals were provided as promised in the package. Stated in the package is 4 stars hotels in europe country is only 3 stars standard to us and meals provided are not to our liking but lucky thing we have Tammy who knows we all love chilli, she would bring alone very nice chilli sauce for us to make the food provided taste much more yummy than yaki!!!Indeed without Tammy Tan the whole trip would be very tiring and feel unsafe especially in italy. Hence we would like to once again thank our tour manager, Tammy Tan for being professional, caring and rendering good service. She is also often seem to help older travelmate to carry or push their luggauge when loading/ unloading on/off the bus. And might you this trip we do not stay in the same hotel for more than 1 night can you imagine how many times she has to help carry/ push the luggage/ baggage? Is upteentimes!!!!Also she will often give advice on what to expect , what to wear , what to bring to ensure our journey to the next destination is smooth and relax. She even bring extra umbrella for us just in case any of the group needs it. No wonder she is always carrying a big bag around..so heavy!!In summary I will recommend eu holidays to my friends and colleagues who want to travel to Europe. And to request for Tammy Tan as the tour manager because tour manager is the soul of the trip, without a good tour manager the whole experience would be different.
Ms Lim and Ms Lee
We came to know this agency by chance and booked it last minuets! Both me and my daughter like the tour very much although it seem like a hectic one cos we need to check out/in hotel most of time; but it was indeed a life time experiences that we went to some of the places what I could never imagine I can make it, like top of Europe in Switzerland and the Desert Safari @ Dubai. Our tour manager is Ms Tammy Tan, she was kind and selfless a big thank you for her company this time. During the trip, we met some good friends and this will always be in my memories! ♥️
Lee Peng Sze Florence
My family undertook Europe trip with EU holidays this month. The tour was great, packed with action and at times very hectic. I would recommend more ‘rest and relax’ time to be planned into the trip as a feedback. I would really like to call out our tour manager Tammy Tan at this point. She truly made the trip a more memorable experience for all of us with her thoughtfulness, energy, quick planning, easy going attitude and humour. She really ensured everyone was comfortable and taken care of and was especially very popular with the kids. Thank you Tammy for the great trip.
Reshmi K Rajan
We recently went to Europe tour with Eu Holidays. The tour was well organised and the tour guide Tammy was very caring and efficient. She took in consideration our eating requirements and helped everyone, going out of her way. The tour could have been a little more slow paced and also wished had more time in Switzerland, apart from that it was a really great tour and also made some amazing friends on it !!
Rashmi Bhooshan Gupte
Review 13D Italy ,Swiss Paris + 2n in Dubai We enjoyed our trip in Switzerland, Paris. The high point of our trip was the time with our Tour Manager Tammy, she was extremely good, she deserves a special thanks. Tammy is a warm personality and highly motivated guide, she is friendly and funny person, filled with interesting information and can tell that she really loves what she does. The atmosphere was so special that it really felt like home to all of us, all respect for Tammy who does a great job there. She treat her tour mates fairly, friendly. The tour program was scheduled well. I would recommend her and her guided tour to everyone.
We took a trip to Europe with EU holidays . Our tour manager was Tammy . I would really like to commend Tammy on her professionalism. She was very caring and went an extra mile to take care of all of us. The tour was well organised and seamless . Only thing that could be improved was a less packed itinerary . We would all have liked some free and easy time
June 2019 Italy Switzerland France + Dubai Tour Manager: Tammy Tan Thankful for a great experience on our first trip with EU. Tammy is a very experienced guide and it has been an enjoyable trip. She will go the extra mile to help us. Swap the itinerary accordingly, so that we do not waste unnecessary time on travelling. She also bought drinks, fruits and even provide sun block for us for the safari trip. A very thoughtful guide. Keep up the good work!
15D Europe Discovery tour Tour Guide - Jong Foo We really enjoyed the tour and everything was amazing. Tour manager was very helpful and patient as well as entertaining. Thanks you very much Jong.
It gives me great pleasure to feedback to your organisation on our recent above trip. This is our second European trip with EU Holidays and we must say it was indeed a great joy and comfort to know that both our trips were indeed made without any regrets and mistakes.Notwithstanding the scenic and historical environments of the Scandinavian countries, the entire tour was certainly very enthusing and fulfilling throughout. All these will not have been possible without the excellent and talented care of your tour manager, Ms Alyce Shieh Wai Yeng. She was so conversant and fluent in her languages in explaining the various landmarks so much so everyone in the tour was so pleased and comfortable with. Besides, she was also very caring and organised ensuring that every needs of the paxs are well taken care of . It was indeed very seamless and smooth throughout the whole journey that we truly enjoyed. It was certainly a great piece of work that she had done and executed. We will be certainly looking forward to your organisation once again for our next European trip. EU Holidays must be indeed fortunate to have a talented and efficient staff to manage such a sizeable group.Please share this well-deserved compliment and our heartfelt thanks to Alyce Shieh .Thank you RegardsBenny Quek Kim Chee
11D8N Scenic Scandinavia 20-30Jun19, led by Alyce Shieh. My recent trip has been a very enjoyable and i like the attractions that were arranged in the itinerary, which consisted of different aspects including visiting UNESCO sites, palaces, scenic fjords, magnificent waterfalls, mountains and main attractions in Denmark, Norway and Sweden. Our tour manager, Alyce Shieh provide us with information relating places we visit...she is very candid and made sure we ate well and settled down during meals time and rest well despite jet lag for some people, she share her personal tips to overcome jetlag! She took the initiative, out of her own pocket, to buy individual packed delicious “bak Gua” and biscuits from Singapore for our tour group to temporary cure homesickness. During the trip, my finger nails cracked due to dry weather, Alyce sent nail clipper to my hotel room, very sweet of her! She made sure logistics are well arranged with the local driver and other stakeholders, ensure smooth schedule to fully cover planned itineraries. All these collective efforts and nice gestures are appreciated! Alyce is sincere, responsible, knowledge and understanding. She provide very good advice, be it meals, shopping (local popular brand’s here In Scandinavia), our safety etc. She is very jovial, positive and full of energy that made the journey enjoyable. Keep up the great work!! Thumbs up for Alyce’s professionalism. Well done, EU!
Scenic Scandinavia 20 - 30 Jun 2019 led by Alyce Shieh. The places are very beautiful and mesmerising especially Norway’s spectacular fjords, glaciers and waterfalls and mountains. When the water is still, the mirror image is so amazing that you can really tell at one instance which side is real and virtual. We usually wooing to wake the rest in the coach not to miss the chance to admire great scenery. I made a few great friends with similar interest in this trip. Alyce is a steady and cautious tour leader to ensure the trip is smooth and in time. She mingled with the groups well and share her travelling experiences. Though i kept complaining the photo stops is too little and short but i must respect the tight schedule and Alyce and driver required adequate rest and tight traffic rules. All these made a lasting impressions on me. Keep it up! EU and Alyce! Please continue to bring us good trip at affordable price!!!!
Re: Russia n 3 countries Baltics June 6-20 with Tour Manager Luke Soh. Luke is a young n promising Tour Manager. He is helpful, caring n attentive guy. We enjoyed very much the trip under his guide. Thank you Luke... hope to see u again in future trips with EU .
13D10N HIGHLIGHTS OF EASTERN EUROPE from 12/6/2019 to 24/6/2019 Trip itineraries were extensive and interesting though they were ‘touch’ and ‘go’. The entire tour was well managed by our experienced TM Jeremiah Tan and everything ran smoothly like a clockwork. The meals catered were acceptable. However we ran into problems with our hotel room in Krakow, Poland. Initially, we were assigned a flooded bathroom which was subsequently changed to another room rejected by one of our families in our travel group due to faulty door lock. Unknowingly, we accepted the swap and experienced a break in on the second night of our stay. Fortunately the ironing board left at the door entrance ironically saved us as the commotion woke us up and the assailants fled after we shouted at them! On the subsequent nights in other hotels, some families used the room furniture as well as their luggage to reinforce the room security. In view of what had occurred, we hope that EU Holidays will seriously consider the replacement of that particular hotel in Krakow as it had certainly compromised with the safety of our fellow EU travellers. In this way, everyone can embark on the tour with a peace of mind and greater sense of security!