12D9N Adventure to Balkans led by Alicia Phang. The hotels are comfortable and food are mostly nice. But weather was generally chilly in early March as the region enters into Spring. Alicia was very genuine in her service and also knowledgeable with the practices and customs around there. Despite the panic and fear around Europe during covid-19, we enjoyed the trip very much because EU has done a great crisis management recovery. Our disrupted flight from Italy and its itinerary were replaced promptly with additional perks from the agency. A package worth going for!
Tour: 10D7N Finland Adventure + King Crab Safari. Departure: 28 Feb - 9 Mar 2020 Tour Manager: Jimmy Lau Wonderful experience chasing the northern lights with our tour manager Jimmy Lau. It was the first tour experience together with my friends and we were very impressed with the services provided by Jimmy. He was very helpful and friendly. Also, this trip was fun mainly due to Jimmy as he always broke the ice between tour members, bond the group together and that made the members became friends along the way. Jimmy was good at telling jokes and kept us entertained during the trip. My friends and I enjoyed our trip very much and strongly recommend EU Holidays and Tour Manager Jimmy Lau! Good job Jimmy! And thank you for taking care of us during the trip. Looking forward to sign another trip with you again.
I joined a 10D7N Finland trip from 29/2/2020 to 9/3/2020. Our tour manager was Jimmy Lau; he's a perfect combination of educational, tour management and his own injection of humor. EU has managed to accommodate our travel requirements as it's our honeymoon and Jimmy even go above what is required of him to ensure the comfort and safety of every tour member. The tour itself was well planned out with sufficient activities and rest periods to ensure that there are unfulfilling days nor overly strenuous periods. Activities were planned to accommodate potential jet lag as well.
We went on a 14D11N Italy, Switzerland, France + 2N Dubai tour led by Jiafu, from 13 Feb to 28 Feb 2020. The tour was well-organised with ample time for shopping and sightseeing. I would like to commend our experienced tour guide, Jiafu, for making this trip much more enjoyable. Jia fu was very knowledgeable regarding the different historical sites. His explanations were very entertaining and informative. He was also very meticulous and caring. He provided us with daily weather forecasts and advised us on the appropriate winter clothing. He often reminded us to check if we have brought all our belongings, when we moved from site to site. Most importantly, we felt quite safe in Europe as Jiafu gave us tips and pointers on how to avoid pickpockets. We would definitely return to EU for another trip.
Tour Name: 14D11N Italy Swiss Paris (W) + 2N Dubai Tour Manager: Ong Kah Hoo My family and I joined this tour from 14 feb-28 feb and we had an amazing 2 weeks in Europe. Our tour manager Kah Hoo took great care of us throughout the trip, even down to the minor things. He was also very engaging and bonded with all of us really well. Highly recommended!!
Tour - Russia 12D9N Northern Lights Date - 23rd Feb to 5th March 2020 Tour Manager - Jacky Chew Accommodation - Comfortable & spacious hotel rooms Food - Excellent fine dining Activities - Fun-filled + Aurora viewing Verdict - Above expectations Our group of 10 which included me, my wife & my regular tour members just came back from the above mentioned tour package from EU holidays. It was an awesome experience. Everyday is a surprise with fine food, beautiful architecture buildings and we even experience snow. The daily activities arranged by EU through their local guides were excellent and full of excitement. Best of all we get to catch the Aurora for 2 nights. That's the highlights of this tour. Mission accomplished! I would like to take this opportunity to thank our tour manager for been caring and accommodating. Job well done. And also to EU for an excellent itinerary. Do keep up this excellent work and you will have more regulars.
Teck Sing Lee
10D7N Winter Finland + King Crab Safari 21/2 - 1/3 TM - Jeremiah Tan From -19°C to -21°C it was super cold and snowing most of the time during the trip. And our aurora sightings were a little disappointing actually but Jeremiah went the extra mile to take our group on an optional aurora hunting night where we caught the phenomenal dancing northern lights. So thankful. Jeremiah you are awesome.
10D7N Winter Finland + King Crab Safari Enjoyed the holiday with Jeremiah Tan. Very resourceful person who took us on an optional night to chase the dancing northern lights when the earlier aurora sightings were not that spectacular. Everything from lodging to sight seeing was good except the meals. Thank you Jeremiah.
Tour Name: 14D11N ITALY SWISS PARIS (W) + 2N DXB Date: 14th-28th Feb 2020 Customer Service : Apple Oon Tour Manager: Jia Fu Ong We started out very nervous as it was our first time signing up for a tour group package. But Apple Oon (Customer Service) replied all our email enquiries within the same day with clear details and answers that gave us the confidence to drop by their Suntec office to confirm the trip. Apple made sure we understand what every document meant before we sign on it and also kept us updated on the tour group status (10 out of 15pax signed up then)till it was confirmed. Many thanks Apple! Admittedly the trip did not start off well as the world started to feel the Corvid-19 virus effect. We started hearing news of tourist attraction closing, airport quarantining tourist and such. But once the Tour Manager Jia Fu was assigned, he immediately started to bring us back to the holiday mood again. Even before the departure date Jia Fu was always in contact with us from technical things like passport details, dietary preference, room arrangement and airplane seat preference. To even tips like travel wallet suggestion, pickpocket stories, prevention technique and travel suggestion like what to wear/buy for this trip! Originally we thought that a usual tour manager will only appear at the start of the trip, only to reappear at the end. But not Jia Fu, on the plane/bus/tourist spot his voice/instruction/nagging will always be heard. Even when you are on free and easy time/in the hotel room, Jia Fu's whatsapp msg will always appear on your phones notification. Its very easy to differentiate someone who is doing his job against someone who loves his job, Jia Fu is clearly the latter. From his never ending history sharing lessons, his love of the European culture, his personal experience to his never ending lobang/friends (eg. Eiffel Tower lighting guy who "turn on the lights" just for us to take photo) this tour has exceeded our exception! I could go on and on about his countless surprises (eg. cakes
Tour: 14D11N Italy Switzerland France. Date: 14Feb-28Feb Tour Manager: Ong Jia Fu We have enjoy our Europe trip very much. Especially with our tour manager Jia Fu. He is very knowledgeable about the places he bring us. He take care of us alot and remind us on our safety and belonging whenever we are at crowded places. He do alot of recommendation what are the thing and where to purchase during our trip. 1 of the best thing he did was prepared a birthday cake for my wife which I didn't request. Really appreciate on this. Will definitely join his tour again if I have a chance
13D Highlights of Eastern Europe Tour Manager - Ricky Woo Date - 18/2 1st tour with EU Holidays and both me n my husband are very impressed with the excellent service by Ricky Woo and truly enjoyed the trip. He was fun, caring and well like by all our tour members. He was calm and professional in handling emergency matter too. Well done Ricky and keep up the good work. Both me & my husband looking forward to book another trip with EU Holidays lead by you again.
Tour:13D Eastern Europe Highlight Departure:18/02/20 Tour manager:Ricky Woo This is my first time to join EU Holidays. Very good experience. Me and my wife have a lots of fun and meet many nice people. Kudos Ricky Woo
Tour : 13D10N Highlights of Eastern Europe Tour Date : 18 Feb ~ 1 Mar 2020 Tour Manager : Ricky Woo Hi. Ricky，第一次参加EU Holiday的我们觉得很幸运有你为大家来导航。你总会想办法在最短的时间里为大家提供最舒适优质的服务。对人热情，工作认真，幽默风趣的你
Leong Fee Foong
Just finish a tour with EU Holiday to Eastern Europe, the tour manager Ricky Woo is experience and accommodating throughout. we feel relax with his well planned itinerary even our own meals it's been planned where to eat what food is worth trying............ Ricky good job keep it up! take care and hope to be with you again on our next tour BR
Tour : 13D Eastern Europe Highlight Departure : 18 February Tour manager : Ricky Woo We are very enjoy our holidays with EU Holidays. Will definitely come back again. Thanks to Ricky Woo
10D Finland Trip in February 2020. Kudos to Jeremiah Tan. We saw the Northern lights 3 days in a row!!! It was very faint on the first two days. Jeremiah took the extra effort to make additional arrangements for our group to hunt for the Aurora. Being jovial and fun, he went on the extra mile to entertain and sang us the “Northern light” song while waiting in the extremely cold weather. Our adrenaline shot up to the Max when we saw the dancing Aroura on the third day. It was a wonderful, amazing and memorable trip. Alongside we had two 78 years old elderly with us, Jeremiah was very helpful, informative and patient with us. Due to the time zone difference my mind was totally in a blur, he was very professional to answer my repeated questions politely.