We really enjoyed our recent trip to Italy and Dubai. Hui Qing is very efficient, fun-loving, knowlegeable and helpful at all times.We are very grateful to have her as our tour manager. She helped us to take beautiful photos, recommended good foods that we should try, keep reminding us to drink more water.......etcWe find her very responsible, humble, friendly, efficient and patient. She will always give instructions in Chinese as well as English so that everyone can understand. We really appreciate her service and effort in makingeveryone enjoyed the trip. We would definitely consider travelling with EU Holidays again. Keep it up! Hui Qing��

This is our 2nd time joined EU holiday for Europe trip and this time was definitely one of our most memorable trip. We met a lot of new friends and tour members are getting along well.Our tour manager is very professional and he tried his best to take good care for all of us during the trip.After a long flight from Singapore to Rome, I started to have ulcer and mentioned it to Jia Fu while waiting for our local guide. The next morning during breakfast, Jia Fu checked with me if my ulcer still painful, if not getting any better, he did have some medicine to help. I'm really surprised and touched because he do listen and care for his tour group.During the trip, he will have us play some games and introduce ourselves so as to get our tour members to bond together and look out for each other. Some birthday celebration and wine gathering definitely allow us to enjoy ourselves together.Jia Fu also tried his best to rearrange our itinerary in Paris because Louvre Museum closed on Tuesday and half of our tour member( including myself and hubby) would like to go and visit Louvre Museum. Finally, Jia Fu managed to change our itinerary and fulfill our request (Louvre Museum and shopping). Half of us went to Louvre Museum and half of us went for shopping �.Thank you Jia Fu and my tour members for a fun and enjoyable trip.

I thank Mr Andy Tong (Tour Manager) and wish to express my heartfelt appreciation for getting my medication which I had forgotten to take in the morning and kept itin my backpack where it was left in the coach on the last day of our tour. His prompt action taken in delivering my medication timely for me to consume had averted an imminent heart attack/stroke from happening to me.Briefly, after a three hours of walking at the Royal Palace in Prague on 25 October, I was walking unsteadily and realised that I had forgotten to take my medication in the morning. Fortunately, I did bring my medication and kept it my backpack which was left in the coach.Immediately, two members in our tour group came to my rescue and escorted me to the restaurant to rest. While other members came to help my wife to carry her handbag and camera so that she could take care of me. Simultaneously, Andy quickly called the coach driver to meet him to pick up my backpack and eventually handed it to me. I took the medication immediately and after a short rest I was able to walk properly to join the rest of members for the entire tour.Later, Andy informed our group that our coach driver would come to fetch all our members at 8 pm even after his off duty.Thanks to Andy for establishing a good rapport and forging a cordial friendship with the driver.

Had an enjoyable trip thanks to Gary, our tour manager. He is very professional, calm in the face of stress and always ensure everyone of us are well taken care of. This trip wasn’t a very smooth one (lost and found of ppl), theft of handbag), but everything still went on smoothly under his good management and control. He is very good with his planning and solved the issues promptly one by one, always with smiles everyday till we return to our hotels. He makes our entire trip bright with his jovial / humorous nature, shared his vast knowledge of the places of interests and recommended new places we can consider for our next holiday in great details, keeping us intrigued and excited throughout the bus journeys. I’m inspired by his passion for the job.

这是我们第二次参与EU Holidays 的欧洲之旅。Jeremiah是位细心体贴，幽默风趣的领队。由于我母亲腿脚不便上山，他便陪伴我母亲在山下等候，还帮我们背轮椅。真是辛苦您了！Arigatou Gozaimasu！！！因为有你-Jeremiah，让这旅途充满了欢乐和笑声。期待再次参与由你带领的EU旅程

Tour leader Sabestian Mak aka Xiao Mai is knowledgeable, caring, patience and well organised.Throughout the trip he has consistently shared his travelling experiences and local cultures with 31 tour members.He cares for all his tour members, constantly reminding all of safety and to be aware of pickpockets even till the last day of our tour.He understands tour members need and ensure sufficient time is allocated for sight seeing, photo taking, shopping and meal. He took good care of senior citizens and is patience towards them.He is an attentive listener and ensure special requests are being attended to without causing disturbance to the tour programme.Thank you Xiao Mai� always ready to go the extra mile.. You have made our Spain and Portugal trip a wonderful and memorable one!!!

Our tour leader Xiao Mak is very efficient and knowledgeable about local cultures n shared many of his travel experiences with 31 tour members.He constantly reminded us to be careful with our passports n personal belongings wherever we went to avoid theft or pickpockets in crowded touristy places. He would ensure that we have sufficient time at each location for sightseeing, photo taking, lunch etc.Thank you Sabestian for taking care of all the members and especially the elderly folks. Overall a smooth n enjoyable trip.

This is my first trip with EU. Among all the tour companies, this is my most enjoyable trip with Jeremiah Tan, the tour manager in charge. He was very jovial, TLC and made the trip a lively and cheerful one. Keep it up Jeremiah! If given a chance, we hope to meet Jeremiah again for future trips with EU.

经过了意大利十天之旅，我留意到很多这导游的优点。Jeremiah 他做事非常细心。还有他对老人家很体贴，每次都送上温暖的问候。他的幽默风趣让这旅途充满了欢乐和活力。当我们遇到困难和疑问，他都尽心尽力的赐予我们帮助。感谢！！

My husband and I were on the Eastern Europe tour from 11 to 23 October 2017. Though the journey could be tiring, my spirit was up with the sightseeing and historical monuments, with Ricky Woo, our Tour Manager, being humorous and kept us entertained throughout the trip. It was never a dull moment. My good friend, Margaret was with us and we celebrated her birthday in the group. Ricky presented a lovely cake for her and treated all of us with drinks. We had a wonderful and enjoyable trip. Thank you Ricky!

I was on tour to Eastern Europe with my wife and friend from 11 to 23 October 2017, led by Mr Ricky Woo. It was my maiden trip to Europe and a memorable one. Ricky was hospitable and attentive to us throughout the trip, making sure we were doing well. As we were eldest in the group, he always checked that we were not left behind. Thank you Ricky. I hope you would be leading my next tour with EU. Keep up the good work!

I would like to thank tour manager for the arrangements and planning that didn’t make us so tired the 1st day when we reach Eastern Europe.You are so thoughtful that kept reminding us of be careful of our wallet and taking care of some elderly of our group and helping my Friend to solve her luggage problem.This is my 1st time with eu and I enjoy � the whole trip very much and I will choose eu again in futureRicky woo kept up your good work

First of all, I would like to thank our handsome tour manager for the arrangements and everything.Thank you for helping me to solve the problem of my luggage on the very first day of our arrival at Prague airport due to the damage of my luggage during the transit .Secondly, when my turn to check in luggage, I again facing some problems and thanks Ricky for his alert and assist to solve my problem once again. I was so impressed and appreciate!Well~ overall this trip was a successful ones. Thanks for being so thoughtful and taking care of us during this trip. One of our tour group members was sick and he was kind enough to help her. Beside that, he also arranged birthday cake surprises for the birthday members ~ He even forked out money to buy some snacks and shared with us on the coach. Indeed a thoughtful tour managerI still remember I ran out of the currency in Poland and he was kind to lend me his money as there’s no money changer in that area.My friend and I really enjoyed the trip so much and hope we still have chance to have him as our tour manager in our next travel itineraries.Keep it up Ricky!

My wife and I are very happy and satisfied with the services provided for this trip. From Day 1. I do notice that Ricky has put in his best effort to serve our group, which consist of 16 clients with different back ground. With detailed briefing and explanation to ensure that every members in the groups understand and agrees to cooperate. From airport to airport with transit and team movement are well arrange. Each morning and night he will brief us on what to expect for the day, or prepare for the needs of each places and next day preparation. Well verse and have good knowledge in all the locations that he has brought us there. Good communications and works well with the hotels reservation, drivers and local tour guide. Provides good quality services with good relationship with customers, friendly, helpful and calm at handling situation. Some of the customers were competitor's and were posting difficult questions and requesting for special request and also the shopping mates requesting for more time to do their shopping.We were very satisfied with the arrangement of the timing and glad that the accommodations was well arrange. Every sightseeing spots were accordingly to the itinerary and there is not hiccup or in any delays. We were very impressed with his efforts and commitment serving with passion and responsibilities. We highly recommended him to our friends to organise more trips for Europe tours with EU Holiday. We look forward for him to help us to organise a Northern Light trip in March 2018.

Tour leader, Ricky Woo has done a good job during our tour to eastern europe from 12/10/17 - 23/10/17

13D10N Spain Portugal led by Sebastian Mak from 15 to 27 Oct 2017 has been a remarkable holiday for me and my wife.Sebastian did a great job as a tour leader as he possesses leadership & organisational qualities. Not only was he patient but also attentive to the needs of 31 tour members.His knowledge of Europe’s history and culture is also commendable.Thanks Sebastian Mak!Looking forward to another trip with EU Holidays.