John was an awesome tour leader for our 14D11N Europe tour. The tour was able to proceed smoothly despite having unexpected situations along the way such as bus breakdown in the mountain area. He was quick in making the arrangements and managed the situation really well therefore we were still able to cover the attractions as planned though we were 3 hours behind schedule. His sense of humour and his knowledge were indeed an added bonus for us during the tour which made bus rides much more entertaining. Me and my mum were in awe with how knowledgeable he is since he shared a lot with the group along the way as we travel on the bus not just on the places of attractions that we will be visiting but the places that we passed by along the way. Our group was able to go for sledging thanks to John's quick judgement. Upon knowing that there was a likelihood that our sledging activity might not be able to proceed as planned, he postponed it to the next day. He clearly went beyond his call of duty by ensuring that our needs are met and even bought a mask and ginger tea for my brother who was having flu and even followed up after the tour ended by informing us that we can claim for medical insurance if he were to visit a doctor. Really thankful to have such an experienced and professional tour leader!

Jeremiah has been an excellent tour manager for our Finland trip. Passionate and took care of our needs during the trip. Great fun!

Europe Trip Departures: 17-29Dec, 2019 Tour manager : Jiafu This is my very first time to try a group tour and this is truly a no regret decision. There were some challenges during our trip aside from flood in Venice, changes in weather conditions. With all these, Jiafu has managed to make effective planning and strategy. Our Tour Leader, have shown sincere care to the group to constantly remind to take care of our valuables from pickpockets, things not to forget and gave extra tips, suggestions and the like. He could just sit down and do not do much of the talking but he loved to share his thoughts, views, and opinion. He is no doubt an expert in his job that no matter how stressful, we have seen his patience, professionalism, sincerity, and willingness to help the group with all of our concerns. There is no such thing as perfect with the package that we have taken, just slight comment on some of the 4-star hotels which are not extremely bad. But not to forget 5-star hotels are superb. However, and over-all those little negative comments were all compensated by having a great Tour Leader which made the trip worthwhile. We went to Dubai to transit for 2 days, our Tour Leader Jiafu, despite no longer with us still messaged and guided us in a way with some pieces of reminders until when we have reached Singapore. Well, all it takes is just a dedicated man behind the scene - and a salute to you Jiafu for a great job well done. Keep up the good work. All the best and hope you will be my Tour Guide in one of my future trips. Regards, Evelyn Like

10D7N Winter Finland +King crab Safari Departure date : 12 December 2019 Tour leader: Ricky Woo Hello

Just returned from a 14 days Italy, Switzerland & France trip. Rested and it's time for a big thumbs up

Tour : 13D11N Eastern Europe Tour Period: 13-25 December Tour manager : Dylan We had a great time during the time. Dylan gave many recommendations for us to maximise our time. He was also very attentive and helpful to the families and older members of the group. He even went took us on a ride in the Prague metro after the program ended for the day, so that we can explore the city on our own. Thanks again to Dylan.

Balkans Trip 21-31 December 2019 Tour Manager - Roger Koh Had joined this tour, and enjoyed the trip very much especially with Tour Manager - Roger. Roger had provided best service, taking good care of the group. Recommend to join his tour!

Tour : 13 days Eastern Europe Dept : 13-25 December 2019 Tour Manager : Dylan Teoh This is our first trip with EU Holidays. Over all we are happy with the service provided, especially tour manager Dylan who is responsible and always take care of our needs. He will try his best to meet our meals requirements, ensure our safety, getting the best deal and always remember to arrange the toilet break ! Thank you Dylan and EU Holidays for organising such a wonderful trip! Happy New Year 2020 ! — with Doreen Tan and Selina Teo.

we hv been travelling on our own for many years and this year we decided to join a tour group so we went to travel fair and booked a Europe Tour with EU Holiday lead by Andy Thong on 12 Dec - 24 Dec 2019 11 day to Europe + 2 night in Dubai Thanks to our TM Mr Andy Thong. we enjoyed the holiday so much as he is well planned and organised .. except that there is 1 occassion in Paris which lead to no choice.. the traffic was so jam due to the big protest abt 3 to 4 hrs i think. we got struck in the jam and missed our lunch time..... he is so kind that he get the driver to stop at a rest station for us to grap some food and snack once we got out of the jam ... He gave us many advise as to where to go for food and the direction. we also hv time to find good food during our trip (pic attached) and the sledging is the best of all. we are well train by a very good trainer and hv fun up on the mountain. Andy also make our us a group video which i love it so much. A big Thank U @Andy !! I would also like to hv a big thank u to the bus captain in Europe who drive us for many day and help us with our luggage. Thank u for the safe journey. EU holiday is so blessed to hv such a good TM and driver . Hope to travel with @Andy Thong again in our next holiday. Thank You EU Holiday Thank You Andy Thong

Dec 12-24,2019 (Europe + 2D2N Dubai) Tour Manager : Mr Andy Thong It is our pleasure to be with this cool, friendly and approachable guy. In our tour we are the only Filipino family in a group yet we never felt being disregarded by him. He will always make sure that everything is in order before and during our tour. Starting for the reminders of the things to bring before our trip and even the latest news happening in Paris. Even to shopping

I went for the 11 Day Central Europe + 2 Day Dubai tour from 12 December to 24 December led by our Tour Manager, Mr Andy Thong. The trip was fantastic, bringing us around the major landmarks of the different countries in Central Europe and exposing us to the local cuisine. This trip is very suitable for families as there is a myriad of activities that appeal to both the young and old, from shopping to the thrilling sledging experience, as well as the Dubai Safari Ride where we were brought on an exhilarating jeep ride through the sand dunes in the desert. The panoramic views of Kleine Scheidegg, to the breathtaking views of the grand olden architectures in the different countries, really allowed for wonderful memories to be made throughout the trip. This wonderful trip was made even better by Mr Andy Thong. From the very first day, he was always concerned about our welfare, reminding us to keep ourselves warm when the weather turned cool. He also constantly reminded us to take care of our own belongings. Even going beyond guiding us to the various destinations, he never forgot to share attractions, shops and restaurants near the landmarks and hotels, which really helped us find our bearings when we made our way around during our free time. During the longer bus rides, he would also share interesting stories about himself as well as small tips about the places that we were going to. Knowing that our tour leaned more towards taking photographs, Andy gladly made time for us to be able to spend sufficient time at our various destinations to take photos and enjoy ourselves, even offering to help us take the photos. Even in Paris where strikes were occurring and traffic was bad, his smooth planning allowed for us to be able to stop by at the various attractions and photo-stops, as well as arrange for a local guide to give us an overview of the history and evolution of Paris despite it being such difficult task. His friendliness and kindness around us really made us comfortable around him, and because of him, we were really able to enjoy our trip. Thank you so much Andy, and we are certainly looking forward to booking another trip with EU Holidays, hopefully with Mr Andy Thong as our Tour Manager again!

Ado is very professional and his arrangement for everything is tip top.. My tour from 12/12-24/12 all footprint Europe was a enjoyable one!!

We took the 10D7N Winter Advanture in Finland and Norway King Crab Safari with EU Holidays and is an overall good experience for the first Aurora seeking and snow activities in Finland, and also side trips to Estonia and Sweden. I commend our tour guide Ricky Woo who did his best to juggle and meet all differing needs of the 30 plus people in the group. He has developed a nice and easy-going rapport with all of us with recommendations and jokes throughout the trip. He even extended a suggestion to go for a walk in the cold (-20°C!) with the group to try to catch a rare aurora sighting, even when it is a free and easy time for the group. 

10D7N in Finland 

Jeremiah is a joker.... he's a comedian. Great trip with him! 

Jeremiah is our tour manager. What a great guy! Sensitive to our needs and go out of his way to make sure we enjoy our trip to the max! Well done!!