11D8N Europe Highlights (Italy �; Switzerland �; Germany �; France �; Belgium �; Netherlands �) Departure Date: 18-Apr-2017 Tour Manager: Kevin Cheng What a lovely and memorable European tour we just had with EU Holidays! Thanks to our Tour Manager, Kevin Cheng, everything went rather smoothly despite a couple of unexpected challenges along the road. He managed those glitches quite well, earning the trust and confidence of the group that we are well taken care of. It was my family’s first time in Europe and this particular package/itinerary suited our purpose very well. We wanted to get a taste of key European countries and we definitely got that (and more than expected).I always thought that one’s first visit to a country is very important. Everything must work out fine in order to leave a good impression of the country and, thus, make you want more of it. Well, thanks to EU Holidays and Kevin and their superb customer service, we definitely plan to revisit and explore more of Europe in the future. Looking forward to more travels and adventures with EU Holidays.

Tour Package: 11D/8N Europe Highlights  Depart On: 18/4/2017 Tour manager: Kelvin My daughter and I just came back from our 11D/8N Europe Highlight lead by Kelvin. This is the first time I joined EU tours. We have enjoyed our trip very much. Kelvin is a caring and responsible tour leader. We will plan our next trip and introduce to friends about Kelvin and also EU Tours Singapore. Thank you Kelvin�

Tour package: 10D7N Winter Adventure In Finland + Norway King Crab Safari  Travel date: 03 - 12 Mar 2017 Tour manager: Ricky Woo Great tour! Although manage to only capture a night of the Northern lights, Ricky did his best to manage the tour group's expectation in every aspects during the entire tour journey. Loved chilling down with you Ricky over wine and beer.

Tour package: 10D7N Winter Adventure In Finland + Norway King Crab Safari + optional day tour to Estonia. Travel date: 03 - 12 Mar 2017 Tour manager (Tour FRIEND): Ricky Woo My first trip to Europe with my Wife for our Honeymoon and more importantly for the Northern Lights( must see before I die). The itinerary was well planned and we truly enjoy the trip. It was a well balance with some free time/days for you to spend with your loved ones.  RICKY Passion, funny personality and humbleness really makes the long bus ride felt like a short one. Always there to facilitate and make sure every tiny detail is not missed. Truly a Pro in what he is doing and thanks to his aurora song, we finally got to see the Northern lights. It was a memorable one,  Would definitely be going for another trip with EU holidays, probably with the same group of people and tour manager. Once Again, Thank you Ricky and EU for the wonderful experience.

Tour package: 10D7N Winter Adventure In Finland + Norway King Crab Safari  Travel date: 03 - 12 Mar 2017 Tour manager: Ricky Woo This is my first trip with EU holidays and I have to say this trip is out of my expectation. Even though we did not get to see the Aurora Lights 4 nights in a row, we saw it on the night after Ricky taught us to sing the Aurora song in the coach. It is such a thrill to chase the Northern Lights via Snow Mobile at -21 degrees. The itinerary is generally well organised and thoughtfully planned. It is truly once for a lifetime trip to be able to catch the King Crab and enjoyed the King Crab Meal afterwards. So cool to be able to stay in the igloo house with individual sauna facility. My friends thought that I have paid much more for this trip than I actually have. My hubby and I had so much fun and we truly appreciate Ricky's effort to look after us during the trip. He is friendly and cheerful and always making sure we are well taken care of. We will definitely join EU Holidays again!

Tour Package: 10D7N Winter adventure in Finland + Norway king crab safari Tour date: 03-12 March 2017 Tour manager: Ricky Will This is our first trip to Europe also our first time to joint EU holiday I would like to thanks Ricky take a good care during our trip let us have a fantastic holiday and a good discover of aurora northern light. Especially after the night that we stay in igloos hotel ,that morning after the hasky ride we are supposed go south to Innari but you worry that we may cannot find a good lunch during halfway stop, insisting the driver to go north to the holiday hotel (although that the driver is not happy about that but you insist) which we had stay before to let us have a good lunch there, than proceed to south to Santas hotel  We are really very appreciated that you had make a very good decision for us even that every hotel we stay you also make sure that we can had our meals Thank you Ricky look forward to joint you for another trip to Europe again

Went on a 13D Italy Switzerland France trip with hubby @[1050950528:Taylor Eng] as our honeymoon! Was guided by Connie Hay and she made our trip memorable! Honestly, without her ever ready to help spirit, we will not be able to handle when I fell sick and needed a Dr. Her friendliness and forthcoming attitude gave me a 'big jie jie' feel and with her presence, we know we will be in safe hands. Connie is responsible, gave clear instructions and went extra mile for our group needs and requests. She made sure we get the best and did a lot of backend admins and adjustments. 你的努力有被看到!!!!加油!!! Overall, enjoyed our trip but not the long hour bus ride with bad traffic. �

Tour: 13D Italy Switzerland France Tour Manager: Connie Hay Review: Thanks to our awesome tour manager and interesting tour mates, the trip was awesome. Our tour manager was ever so caring, friendly, approachable and concerned about our safety. She will go the extra mile to help us to plan our F&E days according to our requests. Will choose EU again if I plan to return to europe. Suggestions: Smaller tour group so that there are more space on the coach for people to rest comfortably during long distance rides. Buffer time for bad traffic conditions so that there is longer F&E time.

Came back from 10N Italy Fiesta + 2N Dubai in 1-12 April 17. Our Tour Manager was Sebastian Mak who was very patient & empathetic. For example, he took the efforts to explain the complicated European history, answering questions about the cumbersome tax refund process, & walking as slow as possible while he waited for the elderly to catch up. Keep up the good work

Dear eu Holidays, I will like to compliment your Tour Leader Connie Hay for our recent 15D trip to Central Europe (Italy, Switzerland, Germany, France) with Dubai, starting on 11 April 2017. She is attentive to everyone's needs and is very observant. She noticed one of us had blood clot in an eye and took the opportunity during our dinner time in Rome to buy for us a bottle of eye drop. As and when she checked with us on the condition. When we were leaving Switzerland, my sister had a very bad sore throat. I'm not sure how she got hold of it, Connie passed 枇杷膏 to my sister and she felt much better after taking it 2-3 times. These are only from our family of 4. We noticed she has helped with a many more requests and conditions from other group members as well throughout the 15 days. We have been to many tour agencies and the Tour Leaders there was nothing like Connie. Along the way, she provided tips on purchases, and even chilli sauce for everyone during our group meals! She has great rapport with the local guides, restaurants, and even helped the drivers to load and unload with our heavy luggages every time we change hotels! She looks small in size but is strong physically and mentally! Amazing. Being in a big group (38 of us), we understand there are some situations where some has to compromise, and Connie managed the entire trip with an awesome attitude and great amount of patience. This is our first time traveling with eu, and we are highly satisfied. Hope all your tour managers are as professional, well-organised, patient, resourceful, responsible, dedicated, knowledgeable and funny as Connie. She is a great asset and has given us a superb impression of your company.

10 days #Italy Fiesta Departure Date : 1 Apr 2017 Tour Leader : Sebastian A happily trip, Tour Leader is super nice.     EU Holidays Pte Ltd              

这个行程，导游服务也非常好！下次如果有机会我还会参加，不过我不想只有我一个人独自面对，……,真心感谢EU�company

Tour package: 10D7N Italy Fiesta + 2N Dubai  Travel date: 1-12 April 2017 Tour Manager: Sabestian Mak Just returned from this trip with EU holidays led by Tour manager Sabestian Mak and I am impressed and my expectations for this trip has indeed exceeded!  Prior to the trip, Sabestian was very detailed and organised in sharing with us the itinerary for the trip, as well as going through thoroughly the optional tours, so that we would know which optional tour would interest us in order to maximise both the money spent, and also experience gained. During the trip, all the Programmes and Travelling flowed very smoothly, with little or even no hiccups and thus everyone on trip was able to enjoy all places of interests at ease and also with great comfort. What made this possible was of course our tour manager, Sabestian, as I would like commend him for being so understanding and also an Organised tour manager, such as providing us with enough toilet stops along the way during Long trips by liaising with the driver, being able to differentiate the differing needs of individual Travellers and thus was able to accommodate to various needs and wants such as balancing out between those who preferred to shop and sightsee. He is also very well versed with the history of the place, and in the aspect of differing religions, as he meticulously and conscientiously shared with us the vast history of Italy and I have gained even deeper insights and knowledge into the places, and not just enjoy them on surface level. More importantly, Sabestian is a special tour manager as he provides entertainment on board long and tiring journies, such as sharing stories, singing songs for us, and playing movies on the bus. This had strengthened the bond within the tour group and in fact everyone grew close!  This will be an impactful and memorable trip for me, given I am only 18 years old Travelling alone after having graduated from Junior College, and my parents have grown more confident for me to travel with EU holidays in the future given the safety and good service that this company and Sabestian have provided. This has boosted my interest and confidence to travel with tour the next time, as my first trip with a tour group has indeed exceeded my expectations !  Thank you EU holidays and keep up the good work!

13D10N Italy-Switzerland-France + 2N Dubai trip Departure Date: 24 Mar 2017 - 08 Apr 2017 Tour Manager: Ng Shi Qin This is my first Central Europe trip from EU Holiday.  Both my husband and I enjoyed the trip very much. Shi qin is a very cheerful, helpful and responsible tour manager. She is thoughtful enough to remember each of our tour members birthday and picked great opportunities to celebrate them during the trip. She brought lots of laughter and joy with her sense of humor to us and made those long bus rides seem much shorter. Shi qin definitely deserves a thumbs up! We will consider EU holiday again on our next Europe trip!

My wife Angela and I, wish to convey our gratitude and sincere thanks to tour manager Mr Timothy Wee for leading the 10D/7N Finland/Norway tour from 30th December 2016 to 8th January 2017. My wife and I were looking for a place to go for our honeymoon trip and was recommended to EU tour via my mother who have travelled with EU on other tours and had pleasant memories. My wife and I were fascinated with the itinerary for the 10D/7N Finland/Norway tour as she is a huge fan of Huskies while I'm a seafood lover. We signed on the package on the very day that we went down to the office at Chinatown Point. The sales personnel Tammy guide and advise us thoroughly for the trip as Mr Timothy wasn't available at the moment. She also informed that Mr Timothy wouldn't be be accompanying us from the Singapore flight outbound as he would be in Finland for a month. We had no issues about it as we understand that it happens during the peak travelling period. Less than a week after signing the package, Mr Timothy immediately contacted my wife and I and started a group chat. In it, he provided as much information as possible to prep us for our trip as it's my first trip to Finland while it is the first Winter Country my wife would be. Hence, the invaluable information provided by Mr Timothy was crucial in preparing my wife for a hash negative thirty degrees celsius weather. On the departure day, we met up with Mr Timothy's colleague who briefed us thoroughly about our flights and soon, we head onwards to our destination. Upon arriving in Finland, Helsinki, we were immediately greeted by Mr Timothy with enthusiasm before we headed out for our city tour. As we had our own free time, Mr Timothy took initiative to bring the group out for an orientation, recommending places to eat and shop. We enjoyed our time roaming around the city and also spent our New Year with the local fireworks display. On the second day, Mr Timothy took us through the self check in kiosk and assisted each of us individually whenever someone face a problem. He's a very responsible person, making sure that he's first at the boarding gate to ensure that everyone would arrive at the right boarding gate and board the plane the last. As a leader trait, "first to come, last to leave". Taking Mr Timothy's advise of packing an overnight bag for the stay in our Glass Igloo, it helped us alot as we packed backpacks instead of having to drag our luggage through the snow. We had our snowmobile through the darkness for the Aurora hunt but a pity, it was snowing. The snowmobile activity was fun and exciting however, the local provider could have been a little more patient with some of the group as for most, it was their first time. After the activity, we took Mr Timothy's challenge of having our spicy cup noodle out in the cold enthusiastically and we certainly enjoy every moment of it. The following morning, we had our Husky ride and it was fantastic! The local crew were very patient, the dogs were loving and the routes for the dogs were challenging! I would really praise Mr Timothy who had to join in the Husky ride at the very last minute due to an unforeseeable circumstances. Mr Timothy who didn't wish to delay the time for a group member hop onto the ride without donning the warm jumpsuit. He embraced the cold without delaying the customer's time to enjoy herself is truly admirable. Following which, we soon head towards Norway for the King Crab Fishing expedition and Mr Timothy kept reminding us of how cold it will be and what we had to do to keep ourselves warm. Upon arriving at Norway, Mr Timothy took liberty to show us places to visit and shop. Although the dinner provided by the hotel was below average, the night's Aurora compensated for it. On the day for the King Crab fishing, we took Mr Timothy's advise and despite it, it was almost everyone's first time meeting with a hash weather of negative thirty two degrees. However, with the local staffs' enthusiasm, friendly approach and their happy go lucky character, it cheered up the group into participating in the event. The local crew took time to explain thoroughly the entire process from fishing the King Crab to cooking it. Immediately upon returning to the changing room, Mr Timothy instantly went on to assist the group in removing their suits and also to check on their well being. He made sure no one suffered from frost bites and that the local staff prepped hot drinks for the group to warm up. The layout of the restaurant compliments the environment as we savour the sweet tasting King Crab legs. Mr Timothy made time for the group to explore the beautiful Ice Hotel next to restaurant before moving off. On the very same night right after dinner, we managed to catch the second night of Aurora right outside the hotel before the snow set in. The activity next day was to the Santa Claus Village which we very much enjoyed! There were so much to see, shop and experience that unfortunately, we didn't have much time to explore the entire village before we head out to the hotel. In the night, we head out for the Night Aurora Hunt with a local group. The food and drinks provided was great under such weather as we caught the third night of Aurora in a row. Mr Timothy again reminded numerous times to keep ourselves warm while enjoying ourselves. After the Night Aurora Hunt, Mr Timothy again reminded everyone to load up with heat packs for the Wildlife Safari the next day. The Wildlife Safari wasn't fascinating perhaps due to the weather but we very much enjoyed the Chinese dinner provided. Mr Timothy took us to another challenge of eating ice cream at negative twenty seven degrees and we gladly did so! He also treated the rest of the group to ice cream. As we were taking a domestic flight back to Helsinki, Mr Timothy offered his personal assistance of going room to room to weight everyone's luggage during his own free time. Upon arriving in Helsinki, unfortunately due to the Public Holiday, most shops were closed and hence, we only manage to have dinner before heading back to pack our luggage. At the airport, it is noted that Qatar had mess up our seating arrangements. Mr Timothy took time and liberty to try his very best to help arrange our seats so that our groups can all be seated together for both flights to Doha and onwards to Singapore. This Honeymoon trip is a truly memorable travel I've embarked on compared to other tours I've been on. What sweetened the trip was Mr Timothy's enthusiasm, friendliness and outgoing personality. His constant reminder, care and concern for the group's well being showcase his affection for his work. Mr Timothy mentioned that he is planning a trip to the North Pole in December 2017 of which, my wife and I are highly interested in. We will be looking forward to booking our next trip with Mr Timothy as our Tour Manager and please convey my thanks to him once again for making our Honeymoon such a memorable timeline for both my wife and I. With Thanks, Cheng Jun Liang Jerryboy (Mr)

: Me & my wife had just finished our 10D8N Finland tour from 24/2 to 5/3/2017. I am very happy & satisfy. I am writing in to show my outmost gratitude to our tour manager Timothy. He had done an outstanding job!!! He managed to found my lost phone, which is so important to me & he did a great job in settling the lost passport for one of our tour members. In the course of the whole tour, he did an excellent job in keeping the group together. It was just like a BIG family having a private tour! No issue at all. Fun & laughter all till the end, until we departed at Changi airport. I had a very good experience in Norway when I was traveling with EU holidays, that why I was back. But this time it was even better! In fact our whole group were already planning the next trip that was recommended by Timothy & of course we would very much want him to lead the tour. I am very glad that EU holiday have such an asset & do hope that you guys do your part in keeping up the high standard that he had shown us.