We went for 13 days Italy Switzerland Paris trip with a short visit to Dubai... we really enjoyed our trip ...this was our first long vacation with our 5year old daughter, who enjoyed thoroughly... Our tour Manager was Tammy ... in one sentence if anyone asks me to describe I would say awesome guide lovely companions n superb tour manager... I met with an accident in the trip twisted my ankle with a bad sprain ...Tammy with her magic therapy fixed everything ...thanks lot for everything u did Tammy I will never forget the way u helped me ....you have a golden heart I must say ...hatsoff to u n all the tour mates who helped me throughout that phase when I was in pain ...my Daughter was so comfortable with each one of them....we have started missing all of u ....my Daughter says I m missing Tammy Aunty and her way of saying "wakie wakie wake up" she says thanks a lot to Tammy Aunty for the lovely gift....�May be we were from different families but those 13 days we were like members of the same family ...Missing all of u ...

Tour package: 14D11N Eastern Europe  Travel date: 10 - 23 May 2017 Tour manager: Ricky Woo This is the 2nd time we went on tours organised by EU. Tour leaders are very important in such organised tours. This time we had Ricky Woo as our tour leader. Ricky is such a dedicated tour leader seeing to our every needs during the tour. He organised the daily activities well well and everyone in the tour enjoyed it very much. Ricky is also a fun guy and keep us entertained all the time. He is the BEST.

Tour Package : 10D8N Romantic #Greece  Departure date: 12 May 2017 Tour Manager: Thong Keng Moh Andy I would like to thank our tour leader, Andy Thong who is very patient and take good care of our tour group. He specially bought ice creams for all mummies in the tour to honour Mother's Day, and not forgetting one of our friend's birthday, he actually bought him a Birthday cake! So thoughtful of him! We really enjoyed our tour, all thanks to ANDY! :) Looking forward to more trips w Andy!

11D 9 N Scandinavia (18-28 May 2017) Tour Manager: Ong JiaFu The itinerary was well covered. Hotels n food were generally good except for Chinese food which could be better. Enjoyed travelling with one of the best group members who were punctual, cooperative n helpful to look out for each other. Met the best Tour Manager JiaFu who is very responsible, helpful n resourceful in all arrangements for the whole trip. The tour bus air-con broke down on the very first day. JiaFu arranged for a replacement bus immediately which arrived the next day. We were offered free Wifi throughout the trip to compensate us for the inconvenience on the first day. There was road closure due to snow n landslide on our way to Geirangerfjord. He made last minutes arrangements for detour route n additional two ferry trips to catch the cruise in time including lunch boxes for us to take on the way. The following day to Naeroyfjord, the bus was stopped halfway for inspection by the authority which took almost 90 minutes. We had to rush to catch the cruise n then the train on Flam Railways. JiaFu was seen running around to ensure that we would not miss the cruise n train due to the delay. JiaFu sent us the hotels list before departure including expected weather, reminder on what to bring for overnight cruise, etc. Very detail n caring. He would help us to lug the luggage up or down the stairs where there were no elevators in the hotels. Every night he would send reminder message on next day programme, weather, morning call, breakfast time, departure time.... a bit "luo-suo" but good! Hope to meet him again if joining EU Holidays on our next trip. CHEERS!!!

11d9n scandinavia May 2017 Tour Leader Ong Jia Fu Went with our wonderful tour leader Ong Jia Fu to Scandinavia. Really beautiful place with wonderful landscape! Pros: 1. the best tour leader of all: Ong Jia Fu 2. great weather with beautiful destinations like fjord tours/cruise, flam railway and glaciers! 3. some of the hotels in the mountains with really beautiful surrounding landscape  4. food: was not bad on average, lots of buffets and wonderful hotel buffet breakfasts. but some of the chinese food not quite up to scratch Cons 1. too many destinations. could have cut out oslo/bergen. felt would be nicer to spend 2d each at stockholm n copenhagen. the rest of the time can be spent in norweigian landscape. 2. chinese food was abit :s thankfully only 3 meals. should just cut that out. 3. cruise from bergen to copenhagen not much to see. could be cut out. Special Mention Our tour leader Jiafu was really the best tour leader I ever met. Hes very responsible, plans for the routes few days beforehand and tries to ensure smooth travel despite last min road closures and weather changes. He is also very helpful: he was always around to help carry luggages in older hotels without lifts especially for the ladies or old aunties. I rmb on the first day where my travel adaptor was spoilt, he lent me his through the trip though he only had 2 packed in. He tries his best to answer every question and help us with any issues through the stay. Though he emphasises alot on safety, he tries his best to ensure we are happy. He talks a lot of funny nonsense most of the time, and even pulls us out to dance to help us soak in the fun atmosphere on the boring cruise, and open up. After joining more than 7 tours, I have to say he is the best tour guide I have met! Effort wise, he puts in 200% and I must say the trip was made much more enjoyable and fun with him! 200 marks for Jia Fu! Overall: 4.5/5 grading for this tour. Did not regret joining it!

Tour Package : 10D8N Romantic #Greece  Departure date: 12 May 2017 Tour Manager: Thong Keng Moh Andy I would like to thank our tour leader, Andy Thong who is very patient and take good care of our tour group. Also, at Mykonos due to a strike we did not have a ferry back to Athen and Andy was very efficient and helped us book a domestic flight and got us back to Athen in time. We had a wonderful time thanks to Andy.

Tour Package : 15 D 12 N UK and Ireland Explorer Travel Date : 5 to 19 May 2017 Tour Manager : Ricky Tiang We would like to compliment Mr Ricky Tiang for his great service to our group of 26 during the UK/Ireland trip. The itinerary itself is rather hectic and time spent on the road in the coach could be pretty long and boring daily. We like the cruise that took us from Stranraer to Belfast and Lake Windermere ferry ride as we had time to rest & relax. Our tour manager, Ricky Tiang, is marvelleous. He was able to lift up our spirit and keep us alive and laughing by sharing jokes and providing amusing entertainment during the road journey. He shared knowledge of various places in the itinerary and we credit him for being hardworking. He is well organised in managing hotel room allocation, seating arrangement for meals and schedule for the next day eg time for wake-up call, breakfast & set off. He would made it a point to inform us of his room number in case we needed help. As an experienced tour manager, Ricky shared his personal tour experience/advice and often reminded us to keep our important documents like passports, extra cash, extra credit cards close to our body to prevent pick pockets or snatch theft. We were impressed that he spent time explaining to the group on how to claim VAT refund and he painstakingly went through the documents for those who wish to claim refund. Ricky is also caring, considerate and generous. This is the first time we met a tour manager who gave out wet wipes & heat packs for his entourage. He also bought ginger biscuits to share with us so that if we liked it, we could buy at the next stop. He also brought us to Bettys to try out their fat rascal scones (yummy!) and York’s chocolate spread for a taste of local specialties. Last but not least, Ricky sprung us a big surprise on Mother’s Day. He gave each lady in the group a piece of Lush ‘bomb’ soap! He also taught us different ways of tying a scarf and we were really impressed! Ricky also provided porter service by helping us to carry our large baggage over flights of steps in some hotels. A big THANK YOU to Ricky Tiang for his great service ! We hope to have the opportunity to travel in your group in future! From : The “HO” sisters – Veronica, Betty, Lydia & Felicia

Tour package: 11D- 8N Adventure to the Balkans  Tour Date: 11May -22May 2017  Tour manager: Ms Leow Siew Juan Our family of 4 appreciate our tour leader Siew Juan vy much for being a caring, helpful n approachable fren to us. She gave gd advice on whr to shop n the gd buys to bring bk fr diff parts of the trip. Everyday she wd ask if the meals suit our taste. On 2 occasions she sacrificed her food portion to her grp members who do nt take certain food. Thumbs up to our dear Ms Leow.

13D #Italy-Switzerland-France + 2N #Dubai Departure Date : 18 Mar 2017 Tour Manager : Tammy Tan Jiang Xin 从欧洲旅游回来已经将近2个月了，但凡遇到朋友问起此行好不好玩时， 我就会毫不犹疑地就告诉他们，对于首次到欧洲圆梦的我是一个美好的回忆，有机会一定要去走一趟。跟着EU Holidays 的旅行团是蛮不错的，我们的领队Tammy小姐 对我们照顾有加，每到一处，什么是好吃的、 好玩的、值得买的都一一地先让我们知道，所以我们吃喝玩乐都很尽兴。 最难忘的应该是艾菲尔铁塔一游。我们不仅有机会登上了铁塔，欣赏了Paris的美景，还游船河，看着铁塔就在我们眼前大放光芒，闪闪发亮。这是一个浪漫的夜晚， 成双成对的团友们手里拿着Tammy买的香槟，举杯畅饮，然后相拥而吻，好Romantic！真是毕生难忘！多情的Tammy还为每一对couple拍照留念呢！ 好幸福哦！

Tour package: 11 D 8 N Discover of Balkan  Travel date: 30 April - 10 May 2017 Tour Manager: Roger Koh We are very impressed by Roger for his tireless spirit and cheerful disposition. We had non stop laughters all the way. Roger had transformed us from 26 total strangers to one Big family. We really enjoyed our happy time together. He is very knowledgeable and very inspired person. He even made an effort to translate the tour in mandarin as there were quite a few mandarin speaking adults. The vegetarian meals provided throughout the entire trip were delicious as well. It was very thoughtful of him to prepare snacks for us to munch on for the long journeys. We were very well taken care of for the trip. In addition, our driver, Mr Luka is very polite, cheerful and ensured that we were always driven to our destinations safely. However, it would be nice if EU could arrange newer hotels for whole trip. Nonetheless, it was a great experience with EU and we will definitely join future tours. Thank you Roger ! Keep up the good spirit !

15 Days/ 12 Nights United Kingdom & Ireland Trip (5 May 2017-19 May 2017) Ricky Tiang is not just a tour manager. He's way beyond that, allow me to illustrate.  He is a Comedian , entertainer, a medic, a "local tour guide" who provided us with insight of the countries we have been ( except for Ireland , for a simple fact it was his first guided trip). He shows passion in his duty in a professional way. He is a tour manager from EU holidays PL ( this is our third returned trip with EU Holidays PL) thus far who has given us a deep impression ( even my mum sings praises of him). Appreciate the surprise on mother's day @ Ireland , it's a memorable Celebration.We applauded EU for having such a wonderful tour manager on board. Ricky , You have raised EU flag flying high. Well done !!! Blessings from mum and Patricia Sng

Tour package: 13 day Switzerland Italy France + 2N Dubai  Travel date: 28 April - 13 May 2017 Tour Manager: Veronica Lee Veronica Lee is a Fantastic tour Manageress. She always provide extra miles for the tour groups. No words can describe for her services, fantastic , marvellous, bravo, really enjoyed the holidays and a lot of fun. She is always so caring and considerate for her clients! Love the way she treats all the customers as a family members!

I went for the April departure to Western Europe tour with tour manager veronica and she was awesome, detail oriented and hard working. Our tour went very smoothly all because of her hard work and dedication to the tour. Thumbs up for Veronica lee. You are the best!!!!

13D #Italy-Switzerland-France + 2N #Dubai Departure Date : 24 Apr 2017 Tour Manager : Tammy Tan Jiang  Tammy is caring and considerate and see to everybody's needs especially the special ones and the seniors. All the tourmates loved to hear her babble on the bus telling us all sorts of stories and tales and sometimes it was so soothing that many of us couldn't go to sleep without hearing her voice! But seriously, she gave us lots of info and tips just about everything we need to know at every place. Her knowledge of shopping is amazing. I was very taken in by the arrangements she made prior to every hotel we were settling in on our trip and even taking our case with the hotel management when things weren't so right.  Me and my wife are both vegetarian, she had well taken care of us. Would I go on another trip with her? 100% double confirmed. EU Holidays Pte Ltd is very fortunate to have a tour manager like Tammy. Her enthusiasm and dedication towards job should make the company proud. Keep it up Tammy. Overall EU Holidays has done a good job by giving us some extras like an extra day in Rome and also putting us in Changi Premium lounge before departure. Thanks a lot Tammy especially your trouble in making sure my wife's special needs were seen to and provided for. All the best in your future endeavours and hope to travel with you again in the near future.

Tour package: 11D8N Adventure to Balkans Travel date: 27April - 7May 2017 Tour manager: Elvin Mok Elvin was professional, filled with humour and always ready to lead, entertain and bring joy to the group. He was reliable and prompt in dealing with any unexpected situations or hiccups that occurred. The tour was well-planned, and it exceeded my expectations in terms of food and accommodation. Once again, props to Elvin for his amazing service during this tour that my parents and myself thoroughly enjoyed.

13D10N #Italy #Switzerland #France + 2N #Dubai Departure Date : 25 Apr 2017 Tour Manager : Tan Jiang Xin Tammy 15 days Euro trip with EU Holiday Ms Tammy Tan our Tour Manager. She awesome with her full energy and taking care of us.. Thanks Tammy.��� Having great time and really enjoy through out the 15days. From stranger to friends... Thanks ''family" hope we meet up again for next trip.. Cheer!!! Good Jobs Tammy..