Denise is craziest tour leader evah! We love her. It was really fun and good experience of our first trip with Eu. Thank you Denise
Best holiday thanks to our tour guide Denise . She took very good care of all of us and make sure we have a good time
Tour: 13 Days Italy Switzerland France + 2 Nights Dubai Free & Easy by Emirates AirwaysDate: 23 May - 7 Jun 2019Tour Manager: Connie HaySales Manager: Kim NgCompliments to our fantastic tour manager- Connie Hay!Humorous, responsible and well-organized. She is very experienced which helps in making good judgement and daily attractions arrangement. This greatly facilitate in a smooth journey throughout.Despite the petite size, Connie never fails to deliver the extra miles by helping to carry/move the incredibly heavy luggages of the entire tour group. She is smart and alert- the best bodyguard to keep us safe from the pickpockets. Thumbs up for the efforts! We love youNot forgetting to thank our gentleman Polish driver. Smiley, friendly and most importantly a careful driver. Thanks for keeping us safe throughout the journey.Compliments to Kim Ng who assisted me to book this tour too. Knowledgable, experienced and gave good recommendations. Kim provides practical and useful guides/info to prep me for the trip. Appreciate Kim for conducting a separate personalize briefing as I was unable to attend the group briefing. Thank you KimLast but not least, grateful to be in this tour group of 23. With all the "power" & luck of all tour mates, we were blessed with a smooth and enjoyable journey together. We experienced all seasons from -4°C to 45°C within 16 days- snow, rain, shine, cloudy, super hot + the bonus rainbowThank you all, my mommy and I enjoyed our first Europe + Dubai trip. Will definitely join EU Holidays again for future Europe tours.. and already recommended to others. More to come.Cheers,Jiayu
Our first family trip with EU holidays was the 15D12N Europe Discovery with Dubai and we had an awesome and memorable time. We were blessed to have Chong as our tour manager. He is truly a 5-Star Tour Manager. He is very knowledgeable about the places we visited and very organised in the way he managed the tour and the group. He is friendly, helpful, responsible, caring, kind and thoughtful and it made a big difference in us thoroughly enjoying our holidays.We had messaged him earlier without knowing he was in a midst of a tour in Europe but he replied to our enquiries promptly. He gave us lots of information about the places and we were kept well informed of what to expect and what to pack.Our bus journeys were filled with his fun-packed commentaries and we learnt a lot about the places we were going to. His stories were interesting and we enjoyed listening to the various experiences he shared. He would re-arrange our itinerary so that we could optimise our visits to avoid crowds and have more time. Our meals were all well taken care of. Wherever we stopped, he would show us the best photo spots and was always on hand to take very nice photos for us. He is very thoughtful and even arranged for a cake to celebrate Mothers’ Day for all the mothers in our group. He also remembered my son’s birthday, together with 2 other members and celebrated their birthdays too. We were surprised when he carried a bouquet of roses all the way up Jungfraujoch only to discover that it was actually for one of our tour members. He had planned to propose to his fiancée at the Top of Europe location. Chong also took care of all our tax refund documents and even helped with our heavy luggage from the bus and the airports.The optional tours recommended were very good and helped provide a more comprehensive coverage of the original itinerary we had. The meals provided were good and well balanced to ensure we had a chance to try different cuisines from the 8 countries we visited. The hotels we stayed were good but we would like to especially thank EU Holidays for upgrading our hotel at Interlaken to the 5-star Victoria Jungfrau Grand Hotel. We truly appreciated this upgrade and enjoyed our 2 nights stay there.A Big Thank You to Chong Hwee Min for a wonderful tour experience and EU holidays for providing excellent service. We look forward to more trips with EU Holidays and would recommend them to family and friends.
it's my first and would not be my last trip with EU Holidays. we went for 13 Days (Italy- Switzerland- France) tour with Connie Hay as the tour manager. She is a responsible, caring and approachable tour manager who makes sure that everyone are comfortable and feel safe throughout the trip. partly ofm her, my parents enjoyed the trip. She is also caring to the elderly folks. the itinerary was well planned. thanks Connie Hay, travel mates and EU Holidays for the wonderful trip!
Went on a 13-days Europe trip (Italy-Switzerland-France) with EU, tour mgr, Connie Hay. The itineraries were good and pace was manageable. Flight timings was good too and helped to mitigate jet lag. It would have been great if there was earlier return flight from Dubai to Sg, to reduce the lengthy wait in the Dubai hotel.Connie’s a strong, funny and thoughtful tour mgr, as she chatted with us and helped with our luggages.We booked the trip on a whim because we were too lazy to plan. It was a great choice.Go with EU for a fuss free trip!
Highly recommended EU travel. The itinerary is well planned. Tour manager Connie Hay is a cheerful n responsible lady. We feel safe n joy in these 15 days with Connie Hay. Thank you
Tour Leader Connie Hay was fantastic, she is responsible, helpful & tactful. She was cheerful & a great entertainer which make the tour very exciting & interesting.Overall the tour program was great, would recommend to friends & relatives.
Highly recommended by my sister-in-law & right now, on the way home at Dubai airport after a 13-days Europe trip (Italy-Switzerland-France) with my wife. Overall, we’re very happy with the itineraries & lucky to have Connie as our tour manager. She’s knowledgeable with the destinations & we find her very helpful (felt bad that she actually rolled up her sleeve & handle all luggages up & down the bus).Will definitely recommend more friends & relatives to EU ..... already start planning for our next trip to Eastern Europe in September.Cheers, Larry Teo
Connie is a very good tour manager
On behalf of Shirlyn Koh and myself. We joined EU in our last tour in May 2018 with Fenoline Yong to Central Europe & Dubai. It was filled with good memories and with her excellent service.That had prompted us to join EU on a 2nd time round for EASTERN EUROPE Tour from 22 May to 3 Jun 19. The trip was to beautiful Austria ( Per picture of Hallstatt), Poland, Hungary, Poland, Germany and Czech.The tour manager assigned was Dylan Teoh and we would say the experience was also exemplary. Dylan's prompt action to help our tour mates, was much appreciated. An example was assisting us in changing room due to a fault in the hotel room when we checked in, it was attended to within 30 minutes. Besides this, he handle our technical issues with our photo taking and helped us to overcome the software issue on our mobile phones - we managed to learn new tricks from him on taking pictures differently. He brought along cinchalok and chilli ketchup to bring some spice from home to jazz up our western meals. After the trip, he was still very responsive and was quick to assist to retrieve seat info from airlines for our mileage credit.We will recommend friends to consider EU holidays for their travels. We are already planning our trip next in summer 2020, and we will go with EU, again!
Cynthia P H Low
I enjoyed my recent trip to Eastern Europe lead by Sebastian Mak.He provided us daily updates on the weather conditions and this is indèed very helpful. He is a very responsible person and take care of our well being. He keep us entertained with his travel tales along the long journey. Special thanks to Martin our driver who keep us safe on the road.
Ai Wah Foo
D.Y.L.A.N - A name you should look for while planning your next holiday with EU holidays.Bodied with 8 years of experience, his knowledge for guiding his customers speaks for itself. From the day we met at the airport he has manage to take care of our every need and ensure that he exceed expectations to our request.From food, accommodation, guided tours to toilet breaks he took extra care of every one of us 31 “tourists” and made sure we have a memorable and enjoyable time throughout the whole trip.Special shoutout to his insightful advices which enables us to learn, experience and appreciate Europe to the best of its wonder and more importantly safely. Nothing was compromise and there was always a tone of sincerity in his questions and answers to us.I will strongly recommend Dylan in all your EU tours and it will be your blessing and bonus to have such a well equipped young man to bring you around the world.Thank you and wish you all the best in your future endeavours :)Cheers,Bryan Europe (May 2019)
Tour: 13D 10N Highlights of Eastern EuropeDeparture: 22 May 2019Tour Manager: Dylan TeohThis is our first time to Europe and joining EU Holidays on a holiday. We have a total of 31 members traveling together which is also the biggest tour group we have joined thus far. Despite the big group, Dylan has taken good care of us, looking into our requests and often reminding us to be careful with our belongings. When one of the hotels allocated a room meant for the physically challenged, Dylan facilitated the change in room within 5 mins. He even came to our hotel room to help us move to the new room and followed up to ensure things are alright. Further, we are pleasantly surprised by his thoughtfulness by bringing chili sauce and chinchalok all the way from Singapore which certainly whet our appetite at meal times!The itinerary is amazing and we covered the key highlights in Eastern Europe. Most of the hotels are of good standard as well. It has certainly been an enjoyable trip for us and we will consider EU Holidays for future trips!
Tour: 13D10N Italy, Switzerland & Paris + 2N DubaiDate: 16 May 2019 - 31 May 2019Tour Manager: Wang Jia FuMy husband and I enjoyed our first tour to Europe due to the excellent care and service by our Tour Manager, Wang Jiafu.Before our trip, he started sending us useful information on our coming trip and also sent us reminders about being mindful of pickpockets at certain places. During the tour, his constant reminders for us to stay vigilant and also his warnings on syndicates fooling tourists, kept us alert on our safety and our belongings, if not, we would become careless and be a victim.Throughout our tour, he shared his knowledge of the places we would be going and kept us entertained during the bus journey. His coordination is superb, we were able to reach our destination on time as he always planned ahead, coordinating with restaurants managers, local tour guides and even advanced check in to hotels, that we didn't need to wait too long for our provided meals, nor waited too long for our rooms (we noticed the vast difference when we arrived in Dubai without Jiafu, and we waited a while for our rooms). Even after, he had informed us verbally on the time of wakeup calls, breakfast and the time of departure at every stop, he would still follow up with a WhatsApp message with the details.Overall, we found that Jiafu is a very knowledgeable tour manager who knows his trade very well and he isn't stingy in sharing his knowledge with us.We would be recommending Europe trips to our family and friends with Jiafu as their tour manager and also for our future trips with EU Holidays.Comments
I just returned from my Europe trip on 31/6. Must highly commend our tour manager Mr Wang Jia Fu. He has put in extra effort to make our vacation safe and enjoyable . He is a very responsible TM . He made hotel room arrangement while we were otw to the hotel . We always get our keys very soon after arrival . This is much appreciated as by that time we were very tired and wished to rest early . Due to his quick thinking mind and info gathering on weather forecast , he swopped our sightseeing destinations for 2 days. This allowed us to see the best of Mt Titlis and Mt Jungfranc . If not for him , we would be greeted by rain and grey skies and no beautiful photos for my album . He recommended shops that sell souvenirs at reasonable prices . He often reminded us to beware of pickpockets and take note of our own safety . I felt assured with him leading the group. I really felt a little uneasy when he did not go with our group to Dubai . He is a jovial person but when it was time to put across an important message , he was firm and made sure everyone understood him. To make things fair for all families , he gave room keys to families in varying order. However , I do have a suggestion for EU TM .... rotation of seats on the coach everyday . In my group , a family of 4 were permanently seated on the last row of the coach . I felt it’s not so fair to them . This also happened when I was on my Finland trip with EU .
Yu Wah Tang